Webmaster

The Position: WebmasterYou will be joining our GovSites team, reporting directly to the Webmaster Team Lead.AsWebmaster at SDL, you will be responsible for:• Onboarding new municipal website clients under the direction of your team lead• Strategically migrating and laying out a large volume of content and documents• Completing website content updates for managed sites• Proactively reviewing websites for discrepancies or better methods to displayinformation• Resizing images, converting PDF documents, and following best practices for sitecontent updates• Installing and testing Joomla updates• Assisting with the training of clients• Providing ongoing support and maintenance for your accountsWhat You Bring:• 5+ years of experience in support, client relations, account management, or rolesdirectly working with customers.• Strong written and verbal communication skills• Attention to detail• Ability to take direction• Ability to multitask• Accountability• A willingness to learn new skills and processesWhat Makes You Stand Out:• Experience in the SaaS industry, particularly in providing solutions to localgovernments.• Prior startup experience.• Municipal webmaster experience• An understanding of local government• Experience with JoomlaCMS• Experience with cPanel, WHM, Freshdesk, Google Workspace, Clickup, and AdobeCreative Suite• Familiarity with PHP, HTML, and CSS• Understanding of Linux server configuration