Chinese And English) Customer Support Consultant, Crypto

Há 7 dias

Curitiba, Brasil Supportyourapp Tempo inteiro

**Passionate about the world of tech?**What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited?Let's see what it takes**What you will do**:- Build positive and long-lasting relationships with customers- Meet team KPIs- Always be up-to-date with cutting-edge technology- Securely work with customers' sensitive information- Maintain working knowledge of our client's products and services- Communicate with developers and other departments of various IT companies**What you need to succeed in this role**:- **Native Chinese** and English upper intermediate (B2 level)- At least **6 months of experience** in a customer support role- Personal or professional **experience in crypto**:- Analytical and research skills- Positive and responsible attitude- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)**Will be a great plus**:- Experience with CRM systems- Experience with Salesforce or Zendesk**Benefits and Perks**:- Flexible schedule- Opportunity to work fully remotely- Inclusive international environment- Compensation in USD- Good bonuses for referring friends- Paid intensive training and probation- Work-life balance- Responsive management interested in your growth and long-lasting cooperation- Greenhouse conditions for self-development**Who are we?**SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since ****, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences.Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills**DISCLAIMER

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