Operational Support Specialist

Operational Support Specialist Job Description: We are seeking an experienced Operational Support Specialist to join our team.This role is ideal for individuals with background experience as a Project Coordinator, Administrative Assistant, or Junior Project Manager.The ideal candidate will have strong organizational skills, attention to detail, and excellent communication abilities.Key Responsibilities:Team Collaboration: Assist in scheduling meetings, preparing reports, and maintaining sales records.Data Management: Ensure accurate and up-to-date client information in CRM systems.Cross-Functional Coordination: Foster seamless communication and workflow between Sales, Marketing, and Operations teams.Quality Assurance: Perform daily audits to maintain process adherence and data integrity.Client Interaction: Respond to client inquiries professionally and escalate when necessary.Reporting and Analytics: Track key metrics, generate reports, and provide actionable insights.Presentation Support: Assist in creating sales materials for client meetings.Administrative Assistance: Provide ad-hoc support to ensure operational efficiency.Requirements:Language Skills: Fluent English (written and spoken) with excellent communication skills.Attention to Detail: Extreme attention to detail – accuracy in SOPs, reporting, and documentation.Organizational Skills: Strong organizational skills – able to manage multiple priorities and meet deadlines.Adaptability: Adaptability and flexibility – comfortable in a growing, evolving work environment.Experience: Experience in sales administration or operations support (preferred).Technical Skills: Familiarity with tools like Notion, HubSpot, Zapier, or similar platforms.Collaboration: Ability to work independently while collaborating in a team environment.Problem-Solving: A problem-solving mindset with a passion for continuous improvement.