Head Of Email

Há 13 horas

Manaus, Brasil Brick Tempo inteiro

Job Title: Head of Email & RetentionEmployment type: Contractor – Full-Time HoursRemote status: Fully remoteStart date: NovemberBase Salary: $48,000/year + Plus Rev Share (uncapped earnings)?? About the Role:We're expanding Brick's service offering to include email and retention marketing as a core growth channel - and we're looking for someone highly experienced to build this department from the ground up.This isn't a fulfilment role.It's a department ownership role.??You'll be responsible for:Defining the offerSetting pricing and packagesBuilding systems and processesHiring freelancers for deliveryManaging client communication and reportingDriving growth and performanceScaling the division profitablyMeeting and reporting into Brick's leadership teamYou'll step in as the Head of Email & Retention with the autonomy to shape how this division runs - while having access to an existing roster of eCommerce brands ready to upsell.?? What You'll Own:?? 1. Service Offer CreationYou will be responsible for designing:Core service tiersScope of deliverables per tierPricing structure & marginsPackaging for both upsell & new acquisition?? 2. Department Build-OutYou will create and implement:Onboarding systems & client workflowsSOPs, templates, and reporting structureApproval and revision processesInternal team or freelancer model?? 3. Team & Fulfillment ManagementYou will:Source and manage freelancers (copy, design, SMS, Klaviyo builds)Delegate execution efficientlyOwn QA, briefs, and sign-offBuild a scalable internal structure?? 4. Client Strategy & Delivery OversightYou'll lead:Email/SMS strategy per clientFlow and campaign planningAccount performance and retention reportingCommunication & approvals?? 5. Growth & RevenueYou're responsible for:Upselling existing Brick clientsSupporting new business sales calls and presenting auditsRetaining and growing email accountsOwning performance targets and profitability?? Compensation:Base:$48,000/year (paid as a full-time contractor)Rev Share (Per Client):You'll earn additional revenue per retained client you manage, structured as a predictable monthly rev share based on the package tier.This is uncapped - your earnings grow with the department.?? What You'll Get Access To:A warm pipeline of existing eCommerce clientsSales support from the foundersOperational infrastructure and systemsFreedom to build the department your wayFlexible contractor setupHigh long-term earning potential?? Who This Is For:You're a fit if you:? Have led email/SMS at an agency or for multiple DTC brands? Can build offers and systems - not just deliver campaigns? Know Klaviyo, segmentation, flows, deliverability, and reporting? Have managed teams or freelance fulfilment? Understand retention economics and client lifetime value? Want autonomy and upside, not a rigid 9–5 role? Thrive in a builder/leadership position?? What Success Looks Like (First 6 Months):? Service packages + pricing launched? Onboarding + deliverable workflows live? Freelance roster in place? First 3–5 clients onboarded (upsell + new)? Reporting + QA systems running smoothly? Positive ROI on department revenue? Division ready to scale

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