Technical Support Specialist

1 semana atrás


São Carlos, Brasil Bebeefieldsupport Tempo inteiro

Job Role OverviewThe primary objective of this position is to provide specialized support services to users at their workstation.The successful candidate will be responsible for resolving technical issues, coordinating with vendors when necessary, and performing hardware and software repairs.This role also involves providing training to IT technicians and help desk staff, as well as assisting customers with inquiries and troubleshooting.A strong emphasis is placed on effective communication skills, technical expertise, and system installation configuration knowledge.Additionally, the engineer will serve as the first point of contact for clients, ensuring proper documentation and monitoring system performance.The ideal candidate will possess a high level of proficiency in English and have experience in remote support services tailored to meet the needs of the locality.



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    2 semanas atrás


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