On-Site Technical Support Engineer
Há 4 dias
Job Title: On-Site Technical Support Engineer Location: Brasília, Brazil Employment Type: Ad Hoc / On-Call Location: St. Bancário Norte Q1, Bloco F, 17o andar, DF,********* Expected Workload: Approximately 1 visit per month (average 4 regular support hours/month) Job Overview: We are seeking a skilled and responsive Technical Support Engineer to provide critical on-site support to our clinet Tiktok in Brasilia. This role involves addressing urgent technical issues and performing necessary maintenance during focused, time-bound assignments. The ideal candidate will be a problem-solver who excels under pressure and can deliver effective solutions within 12 to 24-hour service windows. Key Responsibilities: ( As our recruitment team does not speak the local language, we can only accept Resumes in English to ensure accurate communication and evaluation. Thank you for your understanding.) Provide timely on-site technical support and maintenance for designated systems and equipment in Brasilia. Respond to ad hoc service requests and resolve issues within a 12 to 24-hour assignment window . Perform diagnostics, troubleshooting, repairs, and system updates as required. Escalate complex technical problems to remote engineering teams and coordinate until resolution. Accurately document service activities, issues, and solutions in the company's service management system. Ensure all work is performed in compliance with safety standards and operational guidelines. Provide basic technical guidance or training to local end-users if necessary. Qualifications & Skills: Technical Skill Level Required: Level 2 (advanced troubleshooting, system configuration, hardware/software support, network fundamentals). Proven hands-on experience in field technical support, IT service delivery, or a related role. Familiar with Mac OS system ( 80% are Mac OS systems, 20% are Windows Systems) Strong ability to work autonomously, manage time efficiently, and prioritize tasks during short-notice assignments. Excellent communication skills in English (Portuguese proficiency is a strong advantage). Must be located in or near Brasilia and available for on-site visits, sometimes with short notice. Relevant industry certifications (e.g., CompTIA A, Network, Microsoft Certified, Cisco CCNA) are preferred. Working Conditions: Service window: ***** hours per assignment , scheduled on an ad hoc basis. Monthly expectation: Approximately 1 on-site visit per month, with potential for occasional remote support. Must have reliable transportation and be willing to travel within the Brasilia area for service calls.
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On-Site Technical Support Engineer
Há 4 dias
Brasília, Brasil Zonberation Group Tempo inteiroJob Title: On-Site Technical Support Engineer Location: Brasília, Brazil Employment Type: Ad Hoc / On-Call Location： Expected Workload: Approximately 1 visit per month (average 4 regular support hours/month) Job Overview: We are seeking a skilled and responsive Technical Support Engineer to provide critical on-site support to our clinet Tiktok in...
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On-Site Technical Support Engineer
2 semanas atrás
Brasília, Brasil Zonberation Group Tempo inteiroJob Title: On-Site Technical Support Engineer Location: Brasília, Brazil Employment Type: Ad Hoc / On-Call Expected Workload: Approximately 1 visit per month (average 4 regular support hours/month) Job Overview: We are seeking a skilled and responsive Technical Support Engineer to provide critical on-site support to our clinet Tiktok in Brasilia. This role...
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On-Site Technical Support Engineer
2 semanas atrás
Brasília, Brasil Zonberation Group Tempo inteiroJob Title: On-Site Technical Support EngineerLocation: Brasília, BrazilEmployment Type: Ad Hoc / On-CallExpected Workload: Approximately 1 visit per month (average 4 regular support hours/month)Job Overview:We are seeking a skilled and responsive Technical Support Engineer to provide critical on-site support to our clinet Tiktok
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On-Site Technical Support Engineer
2 semanas atrás
Brasília, Brasil Zonberation Group Tempo inteiroJob Title: On-Site Technical Support Engineer Location: Brasília, Brazil Employment Type: Ad Hoc / On-Call Expected Workload: Approximately 1 visit per month (average 4 regular support hours/month) Job Overview: We are seeking a skilled and responsive Technical Support Engineer to provide critical on-site support to our clinet Tiktok in Brasilia. This role...
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On-Site Technical Support Engineer
2 semanas atrás
Brasília, Brasil Zonberation Group Tempo inteiroJob Title: On-Site Technical Support Engineer Location: Brasília, Brazil Employment Type: Ad Hoc / On-Call Expected Workload: Approximately 1 visit per month (average 4 regular support hours/month) Job Overview: We are seeking a skilled and responsive Technical Support Engineer to provide critical on-site support to our clinet Tiktok in Brasilia. This role...
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On-Site Technical Support Engineer
2 semanas atrás
Brasília, Brasil Zonberation Group Tempo inteiroJob Title: On-Site Technical Support Engineer Location: Brasília, Brazil Employment Type: Ad Hoc / On-Call Expected Workload: Approximately 1 visit per month (average 4 regular support hours/month) Job Overview: We are seeking a skilled and responsive Technical Support Engineer to provide critical on-site support to our clinet Tiktok in Brasilia. This...
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On-Site Technical Support Engineer
2 semanas atrás
Brasília, Brasil Zonberation Group Tempo inteiroJob Title: On-Site Technical Support Engineer Location: Brasília, Brazil Employment Type: Ad Hoc / On-Call Expected Workload: Approximately 1 visit per month (average 4 regular support hours/month)Job Overview: We are seeking a skilled and responsive Technical Support Engineer to provide critical on-site support to our clinet Tiktok in Brasilia. This role...
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On-Site Technical Support Engineer
2 semanas atrás
brasília, Brasil Zonberation Group Tempo inteiroJob Title: On-Site Technical Support Engineer Location: Brasília, Brazil Employment Type: Ad Hoc / On-Call Expected Workload: Approximately 1 visit per month (average 4 regular support hours/month) Job Overview: We are seeking a skilled and responsive Technical Support Engineer to provide critical on-site support to our clinet Tiktok in Brasilia. This role...
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On-Site Technical Support Engineer
Há 7 dias
Brasília, Brasil Zonberation Group Tempo inteiroJob Title: On-Site Technical Support Engineer Location: Brasília, Brazil Employment Type: Ad Hoc / On-Call Expected Workload: Approximately 1 visit per month (average 4 regular support hours / month) Job Overview We are seeking a skilled and responsive Technical Support Engineer to provide critical on-site support to our client Tiktok in Brasília. This...
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On-Site Technical Support Engineer
Há 4 dias
Brasília, Brasil Zonberation Group Tempo inteiroJob Title: On-Site Technical Support Engineer Location: Brasília, Brazil Employment Type: Ad Hoc / On-Call Location： St. Bancário Norte Q1, Bloco F, 17º andar, DF， Expected Workload: Approximately 1 visit per month (average 4 regular support hours/month) Job Overview: We are seeking a skilled and responsive Technical Support Engineer to provide...
