Devops Engineer

OverviewDevOps Engineer role at Metal Toad.
Metal Toad is an award-winning AWS Consulting Partner and AWS Managed Services provider based in the USA.
We help our customers with cloud adoption by providing architecture, migration, optimization, machine learning, and 24/7 support.
We provide services in software engineering and the cloud, including Technical consulting, Programming & Quality Assurance, DevOps, Applications, UX, Product management, and Project management.
Metal Toad is a fully remote company, offering all team members the ability to work from home.
For this opportunity, the selected candidate must be available to work Monday to Friday, from 8:00 AM to 5:00 PM Pacific Time (PST).
Due to legal limitations, we are unable to sponsor any type of visa.For this position, we are seeking contractors residing in Brazil.
Compensation will be made in Brazilian Reais (R$), in accordance with the local currency of the country where the position is located.To apply, please submit your resume in English as a PDF.Job DescriptionThe Cloud Engineer position at Metal Toad requires experience in designing and maintaining infrastructure for high-availability, scalable, enterprise-grade applications.
You will be part of a talented team that works on mission-critical applications.ResponsibilitiesPlanning — Analyzing customer requirements for software components, system availability, security, and performance; designing and documenting complete cloud hosting systems, including capacity planning software and instance type selection, allocation, and network design; estimating the costs of the recommended system design; building systems by executing installation, configuration, and testing of cloud resources; using automation and configuration management to ensure repeatability and traceability of changes.Managed Services — Troubleshooting system hardware, software, networks, and operating systems; protecting the integrity and security of systems through proper controls and monitoring tools, and providing written evaluations and recommendations for ongoing improvement; maintaining system performance through monitoring, analysis, performance tuning, and planning for future growth; designing and running load and stress tests, documenting outcomes, debugging infrastructure issues, and escalating documented application problems to the development team; maintaining internal systems and customer deployment documentation; partnering with project managers, technical consultants, software architects, and developers to validate infrastructure deliverables against the requirements and document all technical hand-offs; experience with AWS; responding to support tickets and incidents in a timely manner that corresponds to SLA commitments.Expertise — Contributing to the definition of best practices, operational policies, and procedures; establishing, documenting, and testing disaster recovery procedures, documenting outcomes, and making recommendations for ongoing improvement; updating job knowledge by participating in educational opportunities and professional activities.QualificationsRead and agree to our Corporate Values Statement.Believe in the company's mission: to help people.Advanced to fluent English communication skills are essential.2+ years of experience with Amazon Web Services (AWS).
Additional experience with other cloud providers is a bonus.Experience with Linux and/or Windows Systems administration (at least one required).
Scripting (bash and Python preferred; PowerShell acceptable).
Knowledge of TCP/IP networking and HTTP protocols.Experience with web accelerators, load balancers, reverse proxies, and CDNs.Problem solver and able to work in an agile/fast-paced environment.Customer-oriented with good communication skills.Willing to participate in a 24/7 on-call rotation with approximately one shift per month (compensation included).
Nice to haveAWS Certifications or willingness to become certified.Interest in Generative AI technologies.Please note that Metal Toad will never ask for payment or financial information during the hiring process.
If you are asked for such information, it is a scam.
Report it immediately.
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