Desktop Support Technician
Há 24 horas
Job Description: Desktop Support Engineer L2Location: São PauloExperience: 4-5 yearsLanguage: EnglishRole Overview:We are seeking a skilled and motivated Desktop Support Engineer L1 L2 to join our team in São Paulo.The ideal candidate will possess strong technical expertise, a problem-solving mindset, and a customer-first approach.You will be responsible for delivering high-level support for desktop systems, applications, and network-related issues.Key Responsibilities:Desktop & Application Support:Troubleshoot and resolve Level 2 issues related to hardware, software, and operating systems (Windows/Linux/Mac).Provide support for business-critical applications, ensuring minimal downtime.Manage software installations, updates, and patches.Network Support:Troubleshoot network connectivity issues, including LAN, WAN, VPN, and Wi-Fi.Assist in managing switches, routers, and firewalls when required.Hardware Maintenance:Diagnose and resolve hardware-related issues with desktops, laptops, and peripherals.Coordinate hardware replacements or repairs with vendors.User Support & Training:Guide end-users on system functionalities and best practices.Create and maintain technical documentation and user manuals.System Security & Compliance:Ensure compliance with company policies related to IT and cybersecurity.Monitor and resolve antivirus, malware, and other security alerts.Incident Management:Log, prioritize, and resolve tickets within the defined SLA.Escalate unresolved issues to Level 3 teams or external vendors.Key Skills & Qualifications:Technical Expertise:Proficiency in managing Windows, macOS, and Linux systems.Strong knowledge of Active Directory, Group Policies, and DNS/DHCP.Hands-on experience with Office 365, Microsoft Teams, and similar applications.Familiarity with virtualization tools like VMware or Hyper-V.Network Skills:Strong understanding of TCP/IP, DHCP, and DNS.Experience with VPN and network troubleshooting tools.Certifications (Preferred):CompTIA A+, Network+Microsoft Certified Solutions Associate (MCSA) or equivalentITIL Foundation CertificationSoft Skills:Excellent communication and interpersonal skills.Ability to work independently and as part of a team.Strong analytical and problem-solving skills.
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Desktop Support Technician
Há 2 dias
São Paulo, Brasil IKONMYTRI SERVICES PRIVATE LIMITED Tempo inteiroJob Description: Desktop Support Engineer L2Location: São PauloExperience: 4-5 yearsLanguage: EnglishRole Overview:We are seeking a skilled and motivated Desktop Support Engineer L1 L2 to join our team in São Paulo. The ideal candidate will possess strong technical expertise, a problem-solving mindset, and a customer-first approach. You will be responsible...
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Desktop Support Technician
Há 20 horas
São Paulo, Brasil IKONMYTRI SERVICES PRIVATE LIMITED Tempo inteiroJob Description: Desktop Support Engineer L2 Location: São Paulo Experience: 4-5 years Language: EnglishRole Overview: We are seeking a skilled and motivated Desktop Support Engineer L1 L2 to join our team in São Paulo. The ideal candidate will possess strong technical expertise, a problem-solving mindset, and a customer-first approach. You will be...
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Desktop Support Technician
Há 20 horas
São Paulo, Brasil IKONMYTRI SERVICES PRIVATE LIMITED Tempo inteiroJob Description: Desktop Support Engineer L2Location: São Paulo Experience: 4-5 years Language: EnglishRole Overview: We are seeking a skilled and motivated Desktop Support Engineer L1 L2 to join our team in São Paulo. The ideal candidate will possess strong technical expertise, a problem-solving mindset, and a customer-first approach. You will be...
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Desktop Support Technician
1 dia atrás
São Paulo, Brasil IKONMYTRI SERVICES PRIVATE LIMITED Tempo inteiroJob Description: Desktop Support Engineer L2 Location: São Paulo Experience: 4-5 years Language: English Role Overview: We are seeking a skilled and motivated Desktop Support Engineer L1 L2 to join our team in São Paulo. The ideal candidate will possess strong technical expertise, a problem-solving mindset, and a customer-first approach. You will be...
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Desktop Support Technician
Há 2 dias
São Paulo, SP, Brasil IKONMYTRI SERVICES PRIVATE LIMITED Tempo inteiroJob Description: Desktop Support Engineer L2 Location: São Paulo Experience: 4-5 years Language: English Role Overview: We are seeking a skilled and motivated Desktop Support Engineer L1 L2 to join our team in São Paulo. The ideal candidate will possess strong technical expertise, a problem-solving mindset, and a customer-first approach. You will be...
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Desktop Support Technician
Há 3 dias
São Paulo, Brasil IKONMYTRI SERVICES PRIVATE LIMITED Tempo inteiroJob Description: Desktop Support Engineer L2Location: São PauloExperience: 4-5 yearsLanguage: EnglishRole Overview:We are seeking a skilled and motivated Desktop Support Engineer L1 L2 to join our team in São Paulo. The ideal candidate will possess strong technical expertise, a problem-solving mindset, and a customer-first approach. You will be responsible...
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Desktop Support Technician
Há 3 dias
São Paulo, Brasil IKONMYTRI SERVICES PRIVATE LIMITED Tempo inteiroJob Description: Desktop Support Engineer L2Location: São PauloExperience: 4-5 yearsLanguage: EnglishRole Overview:We are seeking a skilled and motivated Desktop Support Engineer L1 L2 to join our team in São Paulo. The ideal candidate will possess strong technical expertise, a problem-solving mindset, and a customer-first approach. You will be responsible...
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Desktop Support Technician
Há 4 dias
São Paulo, São Paulo, Brasil IKONMYTRI SERVICES PRIVATE LIMITED Tempo inteiro R$8.000 - R$15.000 por anoJob Description: Desktop Support Engineer L2Location: São PauloExperience: 4-5 yearsLanguage: EnglishRole Overview:We are seeking a skilled and motivated Desktop Support Engineer L1 L2 to join our team in São Paulo. The ideal candidate will possess strong technical expertise, a problem-solving mindset, and a customer-first approach. You will be responsible...
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Desktop Support Level 1
Há 2 dias
Sao Paulo, Brasil Brainotech IT Solutions Kft Tempo inteiroWe are looking for an IT Support Technician. **Freelance contract** Skillset: Level 1 Desktop Support Support: Dispatch Project (Ticket Based) Start: ASAP Duration: 1 year + extension **Responsibilities**: - Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. - Manage IMAC and desk-side support services. - Manage...
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Desktop Support Engineer BR L2
Há 6 dias
São Paulo, Brasil Excis Ltd Tempo inteiroWE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT BRAZIL! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll...
