Associate Director Of Operations

About the Transformations CommunityA Global Commons for Transformative Change: The Transformations Community (TC) connects action-researchers who combine inquiry with action—testing new approaches, sharing learning, and building capacity for just and sustainable futures.With a global community of 6,000+, we convene international conferences, publish widely, and support sustainability initiatives that link knowledge with practiceRole OverviewWe're hiring a hands-on Associate Director of Operations to own TC's internal operations end-to-end: people operations, portfolio/program management, project systems (ClickUp), fiscal coordination, and organizational rhythms.You'll turn strategy into clear plans, keep the trains running on time, and help a globally distributed team work smoothly—with smart use of AI tools to streamline workflows.You'll report to the Executive Director and partner closely with initiative leads.This is a do-and-lead role: you'll build light scaffolds, coordinate across programs, and step in directly where needed.RequirementsResponsibilities1) People Operations & Team HealthLead hiring pipelines, onboarding/off-boarding, and contractor/consultant agreements.Maintain role descriptions, SOWs, and a simple performance/feedback cycle.Coordinate time tracking, capacity planning, and resourcing across initiatives.Steward team norms (async practices, meeting hygiene, documentation, DEI & care).2) Portfolio & Program ManagementTranslate strategy into quarterly/annual plans with milestones, owners, and KPIs.Run portfolio reviews: risks, dependencies, budgets, and decision logs.Stand up light monitoring & learning loops (retros, after-action notes, dashboards).Support initiative leads with scoping, critical paths, and go/no-go gates.3) Systems & Tooling (ClickUp Lead)Own ClickUp architecture (spaces, templates, automations, permissions).Drive adoption, training, and QA so tasks/roadmaps stay current and useful.Integrate Google Workspace, Slack, Docs, and basic CRM/email tools as needed.Use AI assistants (e.g., templating, summaries, automations) to reduce busywork.4) Finance & Admin (in coordination with fiscal sponsor/finance)Track budgets vs. actuals at project and portfolio levels; flag variances early.Coordinate vendor onboarding, invoices, and payment schedules.Maintain a tidy contracts and compliance library (insurance, MOUs, data policies).5) Org Rhythms & Internal CommunicationsRun weekly team syncs, monthly planning/retros, and quarterly OKR reviews.Keep a live ops calendar; send crisp written updates and decision notes.Ensure key documents (playbooks, policies, templates) are current and discoverable.Who We're Looking ForRequired5–8 years in operations, program/portfolio or project management in a small/medium org or networked environment.Proven experience leading cross-functional coordination and delivery (not just assisting).ClickUp (or Asana/Notion) power user/admin: you've designed structures, templates, and automations.Strong people ops fundamentals: hiring, onboarding, contracting, and feedback rhythms.Excellent written communication; crisp facilitation; bias to clarify and close loops.Comfortable working remotely across time zones; high reliability and follow-through.Fluency with AI tools for ops (summaries, drafting, checklists, SOPs, lightweight analytics).Background in sustainability, systems change, or research/practice communities.PreferredNonprofit/fiscal-sponsor or grant-funded project experience; basic budgeting.Change-management experience (standing up new systems and securing adoption).Light data/BI skills (Sheets, Looker Studio) for simple dashboards.BenefitsLocation: Remote (U.S. time zones preferred).Collaborate with colleagues in Colorado, Hawaii, Canada, and Europe (schedule flexibility required).Type: Full-time (35–40 hours/week)Compensation: $70,000–$95,000 USD annuallyWork Environment & Values: We value clarity, humility, responsiveness, and learning.We build scaffolds that support people as well as projects.Start Date: Immediate (flexible for the right candidate).Applications will be reviewed on a rolling basis, with interviews held shortly.