Customer Service Representative
Há 5 dias
1. Handle requests through tickets and other online tools for customers in English and other languages.2.Provide accurate, valid and comprehensive information by using the right customer service methods/tools.3.Provide proper solutions to customer issues within reasonable time limits.4.Keep records of customer interactions and follow-up to ensure smooth and accurate resolution of customer issues.5.Follow communication procedures, guidelines, and policies.6.Ensure customer satisfaction and provide professional customer support.7.Maintain a positive, empathetic, and professional attitude toward customers at all times.8.Follow the shift arrangement based on the team needs.The current shift is UTC 09:*****:00.QUALIFICATIONSMust requirement:Bachelor's degree or higher.Professional speaking, listening, reading and writing skills in English .At least one year of CS Trading agent related working experience in the crypto exchanges .Own a Macbook bought within 6 months, or can purchase a new Macbook, to be paid back in installments within the next 6 months.This Macbook requires at least an M1 chip and can only be used for work.Working five days a week, and willing to be scheduled for working at weekends .Able to support the working shift between 00:*******:00 SGT timeslot.MoreoverBilingual language skill is a plus;Stable, kind, empathetic, compassionate, detail-oriented, with a strong spirit of teamwork.With the ability to handle multiple tasks under high pressure, while maintaining a professional attitude.Could handle multiple tasks in the high-pressure work status and keep a professional attitude and strong teamwork spirit would be a plus;Be able to support the night shift based on the team's needs.We can provideCompetitive pay and benefits package, including paid leaves, birthday gift and so on.Collaborative and harmonious team environment.Flexibility for remote work.(Location is not limited but need be fixed)Allowance in installments for new MacBook for work for a few months.NoteThis is a self-employed role , providing service to the company, paid fully in USDT .When applying for this role, please attach your updated resume in English, better with your Telegram account so that we can quickly catch up.There are more than one headcounts in the CS team and feel free to share this JD to your friends who may be interested as well.#J-*****-Ljbffr
-
Customer Service Representative
2 semanas atrás
San Salvador, Brasil Ubiquity Global Services, Inc. Tempo inteiroJob Title: Customer Care RepresentativeResponsibilities:Be customer obsessed.Manage each call interaction with our customers' satisfaction as your number one priority.Identify customers' needs, clarify information, research every issue and provide solutions.Inform customer by explaining procedures; answering questions; providing information.Deliver on...
-
San Salvador Centro, Brasil Ubiquity Global Services, Inc. Tempo inteiroCustomer Care RepresentativeResponsibilities:Be customer obsessed.Manage each call interaction with our customers' satisfaction as your number one priority.Identify customers' needs, clarify information, research every issue and provide solutions.Inform customer by explaining procedures; answering questions; providing information.Deliver on commitments, do...
-
Customer Service Representative
Há 3 dias
Salvador, Brasil Phemex Tempo inteiroRESPONSIBILITIES:1. Handle requests through tickets and other online tools for customers in English and other languages.2. Provide accurate, valid and comprehensive information by using the right customer service methods/tools.3. Provide proper solutions to customer issues within reasonable time limits.4. Keep records of customer interactions and follow-up...
-
Customer Service Representative
Há 5 dias
Salvador, Brasil Phemex Tempo inteiro1. Handle requests through tickets and other online tools for customers in English and other languages. 2. Provide accurate, valid and comprehensive information by using the right customer service methods/tools. 3. Provide proper solutions to customer issues within reasonable time limits. 4. Keep records of customer interactions and follow-up to ensure...
-
Customer Service Representative
Há 7 dias
San Salvador, Brasil InteLogix Tempo inteiroSalary: $750 per monthWho we are:At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and commitment to...
-
Customer Service Representative Bilingual
2 semanas atrás
Salvador, Brasil Influx. Inc Tempo inteiroInflux builds full-service customer support teams that can flex and scale monthly. We enable companies of all sizes to deliver consistent and high-quality service 24 / 7. Our team is growing and we are looking for highly competent Customer Service Agents for voice support. Job description You'll be tasked with answering customer questions. You’ll need to...
-
Customer Service Representative Bilingual
2 semanas atrás
Salvador, Brasil Influx. Inc Tempo inteiroInflux builds full-service customer support teams that can flex and scale monthly.We enable companies of all sizes to deliver consistent and high-quality service 24 / 7.Our team is growing and we are looking for highly competent Customer Service Agents for voice support.Job descriptionYou'll be tasked with answering customer questions.You'll need to be able...
-
Remote Customer Service Representative
Há 3 dias
Mexico |Colombia|Argentina |Venezuela|Honduras|Brazil|Brasil|Nicaragua|Guatemala|Costa Rica|Chile|Dominican Republic|Ecuador|El Salvador|Panama|Uruguay|Peru|Latin America|Belize HireLATAM Tempo inteiroHireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to...
-
Customer Success Representative
1 semana atrás
Salvador, Brasil Bairesdev Tempo inteiroAt BairesDev®, we've been leading the way in technology projects for over 15 years.We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.Customer Success Representative...
-
Customer Support Representative, Level 1
2 semanas atrás
Salvador, Brasil JoVE Tempo inteiroJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...