Managing Director, Cybersecurity Services

**Company Description** Our Mission**
At Palo Alto Networks everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before.
We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously.
We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success.
Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution.
From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity.
We work fast, value ongoing learning, and we respect each employee as a unique individual.
Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported.
This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few
**Job Description** Your Career**
As a Managing Director within Unit 42, you will play a key leadership role in driving the growth, delivery, and innovation of our cybersecurity consulting services across LATAM.
This includes both incident response and digital forensics engagements, as well as proactive services such as assessments, security program transformation, and cyber risk management.
You will work cross-functionally with sales, product, and engineering teams to support new business development, deliver high-impact services to our clients, and shape the evolution of Unit 42's capabilities in the region.
**Your Impact**
- Lead and support the delivery of both reactive (incident response, compromise assessments, forensic investigations) and proactive (cyber risk assessments, tabletop exercises, program development) services.
- Prepare and present detailed proposals, scopes of work, and lead client pitch meetings across various levels of complexity and stakeholders.
- Serve as a trusted advisor to key clients, building and nurturing long-term relationships while advocating for their cybersecurity needs.
- Integrate threat intelligence into service delivery by collaborating with Unit 42's Threat Intelligence and telemetry teams.
- Drive innovation across both DFIR and proactive offerings by collaborating with internal teams to enhance our services and leverage Palo Alto Networks technologies.
- Ensure consistent delivery quality and a high level of customer satisfaction across all engagements.
- Recruit, mentor, and develop top cybersecurity consulting talent to support continued regional growth.
- Manage consultant productivity and performance through utilization, enablement, and engagement strategies.
- Promote Unit 42's brand and credibility through thought leadership, including speaking engagements, publications, and media participation.
**Qualifications** What We're Looking For**:
- Proven leadership experience in cybersecurity consulting, with deep expertise in either DFIR, proactive services, or both.
- Strong client-facing skills and a track record of building trusted relationships with enterprise and executive stakeholders.
- Ability to operate at both strategic and operational levels, from guiding high-stakes IR engagements to developing service strategy.
- Strong understanding of the evolving threat landscape and the ability to translate technical insight into business-relevant recommendations.
Experience leading and scaling high-performing teams in a consulting or services environment.
**Qualifications & Experience**:
- Experience leading a wide range of cybersecurity engagements—including both proactive advisory work (e.g., assessments, risk management) and reactive incident response—for global enterprise clients.
- Strong client services mindset, with excellent relationship management and communication skills across all levels of an organization.
- Demonstrated success managing and mentoring senior-level and mid-level teams, including consultants, analysts, and directors.
- Skilled at delivering projects on time, within scope, and with a strong focus on client satisfaction
- Ability to present complex cybersecurity topics clearly and effectively to CxO and Board-level audiences.
- Deep understanding of relevant laws, regulations, and industry standards related to privacy, cybersecurity, and risk management (e.g., GDPR, NIST, ISO, etc.)
- Technical fluency across a broad spectrum of services, such as:
- Threat detection