Operational Efficiency Specialist

1 semana atrás


Curitiba, Brasil Bebeefraudprevention Tempo inteiro

Job DescriptionEvolve our fraud case intake and resolution platform to streamline fraud signals across departments and improve operational workflows.Assist with intake, tagging, and triage of fraud-related case submissions.
Document return materials processes for traceability and evidence handling.
Support creation and refinement of SOPs for fraud and marketing workflows.Collaborate with Fraud Ops, Decision Science, and Technical teams to align platform inputs.
Participate in testing and feedback for new platform features.
Help draft reports and identify opportunities for automation and process improvement.
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