Network Administrator

Há 2 dias

São Paulo, São Paulo, Brasil Georgiatek Systems Inc. Tempo inteiro

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from GeorgiaTEK Systems Inc.Account Manager | MSP | VMS | ATS | Staff Augmentation | Talent Acquisition and Retention | Mentoring/Coaching |Contract: Long TermJob SummaryWe are looking for a motivated Network Engineer (Junior–Mid Level) to join our IT team in São Paulo.
The successful candidate will play a key role in providing LAN/WAN support, troubleshooting enterprise network infrastructure, and coordinating with ISPs and global teams.
This role requires strong technical expertise, hands-on troubleshooting skills, and effective communication in Portuguese, English, and Spanish.Key ResponsibilitiesProvide end-user support for LAN and WAN networks, resolving incidents and service requests.Perform network device replacement, configuration, and console access for troubleshooting and upgrades.Support planned change windows (e.g., internet line and MPLS upgrades).
Manage and escalate ISP tickets in Portuguese, English, and Spanish.Handle incident queue management in ServiceNow, ensuring timely response and resolution.Coordinate with ISPs and vendors for new line contracts, upgrades, and site expansions.Assist in the configuration, monitoring, and support of Cisco Firewalls, Switches (9200/9300 Series), and Nexus equipment in Data Centers.Provide basic Wi-Fi and Cisco WLC support, including troubleshooting and small-scale changes.Requirements5+ years of experience in end-user support for LAN/WAN networks.Strong hands-on skills in network troubleshooting, replacement, and console access.Experience with Cisco Firewalls, Switches (9200/9300 Series), and Nexus platforms.Familiarity with Wi-Fi and Cisco WLC (basic support level).
Experience with incident and change management systems (preferably ServiceNow).
Ability to work effectively during planned change windows and maintenance.Proven experience liaising with ISPs for incident handling and service requests.Availability to work in a hybrid model (3 days on-site at Morumbi, SP).
LanguagesPortuguese: NativeSpanish: BasicPreferred SkillsExperience in Data Center networking environments.Knowledge of MPLS, VPNs, and internet circuit upgrades.Strong troubleshooting and documentation skills.Ability to work independently and collaborate with global teams.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeContractJob functionJob functionInformation TechnologyReferrals increase your chances of interviewing at GeorgiaTEK Systems Inc. by 2xSign in to set job alerts for "Network Administrator" roles.Senior IP Network Engineer - TelecommunicationsLinux System Administrator (Monitoring team)Cisco Networking SE for the Enterprise BrazilWe're unlocking community knowledge in a new way.
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