Chat Support Consultant, Crypto
Há 3 dias
Passionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited?Let's see what it takes What you will do:Provide efficient and excellent customer support in crypto trading via live chat, tickets, and emailHandle customer inquiries, order disputes, and appealsProvide valid, accurate information and solutions to customer requestsManage complaints and appeals, including follow-ups on escalations when requiredMaintain up-to-date knowledge of the company's trading platform and general market conditionsUnderstand customers' needs and deliver constructive feedback to the management teamContinuously seek ways to improve team performance and work efficiencyBe a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysWhat you need to succeed in this role:Native Chinese and strong English proficiency (minimum B2; C1 preferred)At least 6–12 months of online customer support experience, preferably in crypto or financial servicesExperience in live chat support and handling customer inquiries Strong analytical, logical thinking, and problem-solving skillsProof validation skills or payment/banking knowledgeFinancial background is strongly preferredPositive and responsible attitudeCrypto industry knowledge is a plusCRM experience is an advantage Benefits and Perks:Flexible scheduleOpportunity to work fully remotelyInclusive international environmentCompensation in USDRewards system Good bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-development*The items listed in this section may vary depending on the terms of your engagement.Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.Who are we?SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since ****, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences.Grab the chance to join us and send your CV in English, pointing out your outstanding skillsVisit our website: DISCLAIMERWe are a multinational company with unbiased views.The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.
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Customer Support Consultant, Crypto
Há 3 dias
Ituiutaba, Brasil Supportyourapp Tempo inteiroPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with...
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Sap Quality Management Consultant
2 semanas atrás
Ituiutaba, Brasil Optiwisers Tempo inteiroSAP QM Consultant (Contract) – Pharma Industry / LIMS Integration Location: Brazil – Remote / Hybrid (depending on project) Contract Type: Freelance / Independent Contractor Duration: 12 months (extendable) About the Opportunity We are looking for an experienced SAP QM Consultant (Contractor) to support SAP S/4HANA implementation and enhancement projects...
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Sap Advanced Business Application Programming Consultant
2 semanas atrás
Ituiutaba, Brasil Georgia It, Inc. Tempo inteiroTitle: SAP ABAP Consultant Location: Remote in Brazil Type: Contract Job Description: • Need an ABAP consultant to do the Brazil tax reform • Need support for SAP Note implementation • Support for Prerequisites dependency on SAP notes, work with SAP, should be able to work and analyze current FRICEW objects • Well, worse with impact analysis Key...
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Sourcing Consultant
2 semanas atrás
Ituiutaba, Brasil Envision Energy Tempo inteiroEnvision Energy is looking for a Sourcing Consultant to support the Head of Industrialization LATAM in projects and factory implementation in Brazil.ResponsibilitiesElaborate product development roadmapsGet offers and be welll connect with key vendors in marketCoordinate technical testing & documentationMonitor development and homologation progress...
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Omp Functional Consultant
2 semanas atrás
Ituiutaba, Brasil Element Technologies Tempo inteiroJob Title: OMP Functional Consultant Location: Sao Paolo, Brazil About the Role We are seeking an experienced OMP Functional Consultant to join our team. The ideal candidate will have deep expertise in supply chain planning and optimization. You will work closely with business stakeholders to translate requirements into OMP configurations, optimize planning...
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Technical Support Consultant
Há 20 horas
Ituiutaba, Brasil Supportyourapp Tempo inteiroAre you interested in the world of cloud, networking, and security?For over 10 years, our partners have helped their clients fill IT service gaps by offering a variety of solutions from data management and storage virtualization to cloud, security, and network optimization.Join a team of passionate experts and create tailored solutions that handle day-to-day...
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Atlassian Consultant
2 semanas atrás
Ituiutaba, Brasil Atlas Bench Tempo inteiroCompany Description At Atlas Bench, we are committed to transforming teamwork across industries through innovative Atlassian services. Our global team, proficient in Dev Ops and ITSM, specializes in agile methodologies and AI solutions tailored for Atlassian products. Serving over **** clients, including Fortune 500 companies, we are known for managed...
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Sap Data Migration Lead Consultant
1 semana atrás
Ituiutaba, Brasil Syniti Tempo inteiroABOUT US , part of Capgemini, tackles the hardest work in data for the world's largest organizations.We combine intelligent software with deep data expertise to help the Fortune**** tackle complex data challenges and drive measurable business outcomes with business-ready data.Syniti's Data First strategy transforms data from an afterthought into a strategic...
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Sr Bp Data Integration Consultant
Há 3 dias
Ituiutaba, Brasil Sgf Global Tempo inteiroJob Title: SR BP Data Integration Consultant Location: Remote Employment Type: Contract (Cooperado) About the Role We are looking for a motivated and detail-oriented data integration consultant to join a dynamic team in the technology sector.In this role, you will contribute to providing consulting support for IBP data integration in "lift and shift"...
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Sales Consultant
2 semanas atrás
Ituiutaba, Brasil Phi Partners Tempo inteiroAbout UsEstablished 20 years ago, Phi Partners is a global technology services consultancy based out of London with an annualized turnover of £50m.We operate exclusively within capital markets, in the front office, pricing and risk space, covering both business and technology services. With six lines of business, four international hubs and five...
