Senior Agentic Ai Engineer

2 semanas atrás

Amapá, Brasil Digital Pipl Tempo inteiro

Startup organized by one of the most well-known salespeople/stockbrokers in the world.
Project details
Build a state-of-the-art voice agent that can close sales using the Straightline method, and a platform to manage all of the customer's contacts. The platform will be flexible to many verticals and types of customer data and integrate with many CRMs to provide massive value to customers. Our multilingual voice agent will follow complex scripts using an agentic workflow and custom persuasive voice to close sales better than most humans on a global scale.
Your Team
Flat Structure. Reporting into Head of Engineering.
What's in it for you
Interview process that respects people and their time
Professional and open IT community
Internal meet-ups and resources for knowledge sharing
Time for recovery and relaxation
Bright online and offline events
Opportunity to become part of our internal volunteer community
Responsibilities
Building a self-service workflow execution system to handle a wide range of customer needs from calling/texting/emailing customers on a cadence
Implementing conditional logic for workflow nodes
Applying per-customer rules based on the status of each lead (qualified, disqualified, needs a callback)
Implementing a dynamic call queue with predictive dialing
Building a CRM-agnostic integration layer
Skills
Strong software engineer with decent AI experience building chat or voice-based products, whether assistants or customer service agents.
Qualifications
Has built and operated agentic workflows applying LLMs to complete tasks in production
Preferred Qualifications
Livekit
Experience using STT/TTS products, interruptions, VAD
Langchain for flexible agentic architectures
Experience using evaluation frameworks (Langsmith, Deepeval, etc)
Experience measuring and optimizing latency
RAG + vector databases
Multilingual voice systems
Other requirements
Love of building
Curious, collaborative, low ego
5+ years of experience
Startup experience, ability to operate in ambiguity
Impact-oriented, flexible to whatever work needs to get done
Bought into the value of automated testing
Strong communicator, surfaces issues early
Takes initiative

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