Engineering Manager, Managed Services
Há 5 horas
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.The company is a pioneer of global distributed collaboration with over **** colleagues in 75+ countries, offering a flexible, globally remote work environment.We are hiring an Engineering Manager for the BootStack team.This role is an opportunity for a technologist passionate about Linux and cloud technologies to drive success with customers leveraging Ubuntu and open source products.The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers, ranging from Kubernetes to OpenStack and beyond.As a Cloud Engineering Manager, you will manage engineers overseeing day-to-day Managed Service of customer environments, including customer service management, managed services operations, and consistent product improvement engineering.Role responsibilitiesManage a growing engineering team to optimise the quality and velocity of both development and operationsIdentify and measure team health indicatorsImplement disciplined engineering and operations processesRepresent the BootStack team with respect to stakeholders, customers, and external teamsEnsure proper team focus on priorities, milestones, and deliverablesWork to meet service level agreements with customer deployments around the globeDeliver quality managed services in a consistent, timely mannerDesired qualificationsBachelors (or equivalent) education in a technology fieldProven track record of professional experience delivering software using Python, Go, C, C++, Java, or similar and/or managing operations teamsProven experience with OpenStackDemonstrated strong commitment to testing methodologies and maintainable code qualityExperience with Linux system administration, Ubuntu/Debian a plusStrong communication and cooperation skillsExperience with agile software development methodologiesExperience working in and managing distributed teamsTechnical aptitude for understanding complex distributed systemsExperience with cloud topologies and technologiesTravel to team and company events and customer meetings, roughly 20% or lessBenefitsDistributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveTeam Member Assistance Program & Wellness PlatformOpportunity to travel to new locations to meet colleaguesPriority Pass and travel upgrades for long-haul company eventsJob detailsLocation: Globally remoteSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Management and ManufacturingIndustries: Software DevelopmentCanonical is an equal opportunity employer and we are proud to foster a workplace free from discrimination.Diversity of experience, perspectives, and background creates a better work environment and better products.Whatever your identity, we will give your application fair consideration.#J-*****-Ljbffr
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