Linux Technical Account Manager, Amer
1 semana atrás
**Role Description**Linux Technical Account Managers are key to servicing our enterprise customers and partners, serving as the assigned engineering and technical escalation point, and are typically amongst the most experienced members of our Support and Technical Services teams.This role is an opportunity for a technologist with a passion for Linux to drive the success of major customers, leveraging Ubuntu and open source products.If you have an affinity for open source engineering and a passion for technology, then you will enjoy building your career with other some of the best engineers in the industry at Canonical.No two days are the same in Support & Technical Services.We engage in interesting problems to solve, constantly pick each other's brains and our minds are always abuzz with ideas for helping our customers to make the most of their Ubuntu systems.We are rapidly expanding and are looking for talented professionals with a passion for working on the next generation of Ubuntu solutions.**Key Responsibilities**- Assume direct responsibility and drive exceptional service on assigned accounts.- Gain understanding of our partner's technical infrastructure and environment, hardware, and/or product(s).- Investigate issues reported by customers by doing your own research and involving others across the organisation as necessary.- For assigned accounts manage support escalations and issue prioritization, acting internally as a customer advocate.- Contribute new articles and maintain existing knowledge base articles.- On a rotation basis, be available for on-call support out of office hours.- Ability to travel internationally up to 25% of the time.- Capable of mounting a server in top of a standard datacentre racks.**Required Skills and Experience**- Experience supporting Linux systems.- Experience with OpenStack, virtualization and other Cloud technologies.- Demonstrable expertise in one or more of the following areas:- Advanced storage (RAID, LVM, SAN, file system tuning, etc.)- Advanced networking (bonding, firewalling, bridging, switching, network file system tuning, etc.)- Clustering, cloud computing (provisioning, monitoring, orchestration, etc.)- Linux integration with other environments (authentication/directory services, network file systems, etc.)- Experience managing customer relationships through consulting engagements, account management, or direct support.- Significant experience with Ubuntu or Debian, able to debug and act as a generalist when necessary.- Excellent verbal and written communication skills in English.Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu - the world's #1 cloud operating system.Our mission is to realize the potential of free software in the lives of people and organisations.Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.We offer:- Work-from-home- Learning and Development- Competitive Salary- Recognition Rewards- Annual Leave- Priority Pass for travel- Flexible working option- #LI-Remote_- #LI-ET1_- #stack_
-
Linux Engineering Manager
3 semanas atrás
Manaus, Brasil Canonical Tempo inteiroLinux Engineering Manager - Optimisation for Latest Hardware Join to apply for the Linux Engineering Manager - Optimisation for Latest Hardware role at Canonical Continue with Google Continue with Google Linux Engineering Manager - Optimisation for Latest Hardware 4 months ago Be among the first 25 applicants Join to apply for the Linux Engineering Manager -...
-
Software Engineering Manager
2 semanas atrás
Manaus, Brasil Canonical Tempo inteiroSoftware Engineering Manager - Desktop and Embedded Linux OptimisationJoin to apply for the Software Engineering Manager - Desktop and Embedded Linux Optimisation role at CanonicalContinue with Google Continue with GoogleSoftware Engineering Manager - Desktop and Embedded Linux Optimisation4 months ago Be among the first 25 applicantsJoin to apply for the...
-
Linux Engineering Manager
1 semana atrás
Manaus, Brasil Canonical Tempo inteiroLinux Engineering Manager - Optimisation for Latest HardwareJoin to apply for the Linux Engineering Manager - Optimisation for Latest Hardware role at CanonicalContinue with Google Continue with GoogleLinux Engineering Manager - Optimisation for Latest Hardware4 months ago Be among the first 25 applicantsJoin to apply for the Linux Engineering Manager -...
-
Software Engineering Manager
3 semanas atrás
Manaus, Brasil Canonical Tempo inteiroSoftware Engineering Manager - Desktop and Embedded Linux Optimisation Join to apply for the Software Engineering Manager - Desktop and Embedded Linux Optimisation role at Canonical Continue with Google Continue with Google Software Engineering Manager - Desktop and Embedded Linux Optimisation 4 months ago Be among the first 25 applicants Join to apply for...
-
Software Engineering Manager
Há 12 horas
Manaus, Brasil Canonical Tempo inteiroSoftware Engineering Manager - Ubuntu Linux KernelJoin to apply for the Software Engineering Manager - Ubuntu Linux Kernel role at Canonical1 day ago Be among the first 25 applicantsCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.Our platform, Ubuntu, is very widely used in...
-
Software Engineering Manager
Há 6 dias
Manaus, Brasil Canonical Tempo inteiroSoftware Engineering Manager - Ubuntu Linux Kernel Join to apply for the Software Engineering Manager - Ubuntu Linux Kernel role at Canonical 1 day ago Be among the first 25 applicants Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in...
-
Manaus, Brasil Canonical - Jobs Tempo inteiroThe Partner Engineering team works with the leading silicon companies to optimise Ubuntu to get the most from each new chip. Our goal is to collaborate with specialist engineers from our partners to integrate next-generation features and performance enhancements for upcoming hardware, while also ensure a common operating experience for their users.As a...
-
Software Engineering Manager
1 semana atrás
Manaus, Brasil Canonical - Jobs Tempo inteiroCanonical, the publisher of Ubuntu, is growing its Linux kernel engineering team significantly.We are creating new teams in EMEA, Americas and APAC time zones that work holistically on the Ubuntu kernel.These teams handle upstream development and the expression of new kernel capabilities in Ubuntu, they work with silicon and cloud partners to optimise the...
-
Software Engineering Manager
Há 6 dias
Manaus, Brasil Canonical - Jobs Tempo inteiroCanonical, the publisher of Ubuntu, is seeking an experienced engineering manager to lead the Kernel Resilience team.Kernel Resilience is an evolution to the next level of the already industry-leading focus on quality and security of the Ubuntu Linux kernel.The primary focus areas of the team will include but aren't limited to:- Stability and reliability-...
-
Account Manager
Há 6 dias
Manaus, Brasil M2 Consultoria Tempo inteiroA M2 Consultoria está assessorando uma agência de publicidade de grande porte, referência em comunicação e martech, na busca por um(a) Account Manager (também conhecido como Atendimento Publicitário ou Analista de Marketing Sênior) para atuar em um time estratégico e dinâmico, com foco em relacionamento, visão de negócio e sucesso do...
