Chief Global Crm Solutions Architect

1 semana atrás


Salvador, Brasil Bebeemicrosoft Tempo inteiro

Global CRM Sustain & Operations LeadThe role of Global CRM Sustain & Operations Lead involves overseeing the management, quality analysis and lead of the global CRM system under their responsibility following established methodologies.Provide recommendations, action plans and status updates to leadership and key stakeholdersManage key relationships with business and technical stakeholdersMaintain interaction with key users of the applications and align application services with business goals to ensure efficiency and value deliveryContinuously mature sustain and operational/platform processes to meet business needs and requirementsOversee day-to-day operations of the production environment, ensuring system stability, performance, reliability and qualityE nsure adherence to all policies, procedures, KPIs, SLAs, best practices are being properly tracked and completed.Qualifications:5 years of experience with Microsoft Dynamics 365Experience in ITLMExperience with Microsoft Dynamics 365 Platform (Sales Module) highly preferredExperience with MS Azure Dev Ops (ADO) tool preferred, but not requiredBachelor's Degree in Digital Technology, Management Information Systems, Computer Science, or a related discipline, or equivalent relevant work experience is required.



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