Business Process Specialist

1 dia atrás

Ivoti, Brasil Bebeebusinessprocess Tempo inteiro

We are seeking a talented Business Process Specialist to join our team in Brazil or Mexico.As a key member of our team, you will be responsible for providing production support, collaborating with distribution teams and external vendors, and driving service enhancements on our Comparative Rater and Download platforms.Key Responsibilities:Troubleshooting issues on Comparative Rater vendor platforms and Download to maintain seamless operations.Working closely with Distribution Teams, IT, and external vendors to align on solutions and improvements.Driving service enhancements and supporting the launch of new products on the Comparative Rater and Download platform.Facilitating the delivery of policy transaction details to agents via their agency management systems, enabling effective customer service.Required Skills and Qualifications:3 years of experience in business process optimization.Proficiency in English (Interview'll be in English).Bachelor's degree in Business Administration or related field.Intermediate level proficiency in Microsoft Excel, Office Suite, and Power BI.Entry-level knowledge of project management tools and insurance industry concepts.What We Offer:We provide a dynamic work environment that fosters growth and development, with opportunities to collaborate with experienced professionals and contribute to cutting-edge projects.Contact Information:

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