Customer Service Analyst
Há 6 dias
Shape your future as a magentianPosition:Customer Service Analyst | ExportJob Purpose:Be the focal point for customer attendance, supporting all customer's requests or direct them to the correct areas.Main responsibilities and assignments:Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly handled;Analysis of customers request and instruct correctly about fine risks to all parties involved in process (internal and external);Build solid relationship with your customers portfolio to provide best solution on their case managements;Maintain professional & friendly posture during customer's interaction in daily routine;Work in partnership with the sales representative & sales support;Work as a team to collaborate with the general demand, proposing changes and best practices among others;Guarantee that supervisor is duly aware about any system issue that may impact the customer attendance;Be part of the innovation of the company, contributing with insights and ideas on how we can have better performanceSpecific knowledge:Customer ServiceIntermediate English is mandatorySAP systemWorking knowledge of International Commercial and Export Chain.Minimum Required Experience:3-5 years of experience in a similar role within the shipping industry.Degree:Bachelor's degree in international trade or a related field.Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.At Ocean Network Express, we strive toward high-level results for all our employees and pride ourselves on identifying opportunities for internal movement and advancement of proven talent.If you're interested in a career in the global transportation industry and are looking for growth and advancement opportunities, we encourage you to apply.We enjoy meeting candidates who are persistent in their own professional development.About Ocean Network Express (ONE)Ocean Network Express (ONE) was incepted on July 7, ****, following the liner service integrations of Kawasaki Kisen Kaisha ("K" LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK).The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil.ONE is the world's seventh-largest container carrier with a fleet size of approximately 1.53 million TEU.Operating more than 200 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond.ONE is a member of THE Alliance (THEA), a global ocean carrier consortium.For more information, please visitwww.one-line.com
-
Customer Success Analyst
Há 2 dias
Manaus, Brasil EasyHub Tempo inteiroCustomer Success Analyst Location: Remote, Brazil Work Schedule: Monday to Friday, with bi-weekly weekend on-call rotations Department: Customer Success Reports To: Customer Success Manager Job Type: Full-time Base Salary Range: R$4.000 – R$6.000 BRL / month Additional Payment for Weekend On-Call Who We Are EasyHub is a tech-driven startup transforming...
-
Sr. Customer Success Analyst
Há 7 dias
Manaus, Brasil CAI Software, LLC Tempo inteiroTitle: Sr. Customer Support Analyst Business Unit: Graphic Communications Location: Brazil, Remote Graphic Communications( a CAI Division) is a leading global provider of industry-specific business and production software technology for print industries. Graphic Communications's integrated and automated software offerings and point solutions are designed...
-
Sr. Technical Customer Success Analyst
Há 2 dias
Manaus, Brasil Cai Software, Llc Tempo inteiroTitle: Sr.Customer Support Analyst Business Unit: Graphic CommunicationsLocation: Brazil, RemoteGraphic Communications( a CAI Division) is a leading global provider of industry-specific business and production software technology for print industries.Graphic Communications's integrated and automated software offerings and point solutions are designed to...
-
Sr. Customer Success Analyst
2 semanas atrás
Manaus, Brasil CAI Software, LLC Tempo inteiroTitle: Sr. Customer Support AnalystBusiness Unit: Graphic CommunicationsLocation: Brazil, RemoteGraphic Communications( a CAI Division) is a leading global provider of industry-specific business and production software technology for print industries. Graphic Communications’s integrated and automated software offerings and point solutions are designed to...
-
Customer Service Professional
1 semana atrás
Manaus, Brasil beBeeCustomerService Tempo inteiroSr. Customer Support Specialist We are seeking a skilled professional to excel as a Sr. Customer Support Specialist. In this role, you will be responsible for delivering exceptional customer service, ensuring timely resolution of complex issues and managing the global support queue with precision. The ideal candidate will possess excellent problem-solving...
-
Customer Service Professional
Há 7 dias
Manaus, Brasil Bebeecustomerservice Tempo inteiroSr.Customer Support SpecialistWe are seeking a skilled professional to excel as a Sr.Customer Support Specialist.In this role, you will be responsible for delivering exceptional customer service, ensuring timely resolution of complex issues and managing the global support queue with precision.The ideal candidate will possess excellent problem-solving skills,...
-
Customer Service Specialist
1 semana atrás
Manaus, Brasil Virtual Latinos Tempo inteiroJoin the Virtual Latinos CommunityWith over 5,000+ VA's hired that are part of our community and 2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond.Within our community, 10+ new job positions...
-
Customer Service Specialist
2 semanas atrás
Manaus, Brasil Virtual Latinos Tempo inteiroJoin the Virtual Latinos Community!With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond.Within our community, 10+ new job...
-
Customer Service Specialist
Há 2 dias
Manaus, Brasil Virtual Latinos Tempo inteiroJoin the Virtual Latinos Community! With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job...
-
Customer Success Manager
1 semana atrás
Manaus, Brasil Magentrix Partner Management & Customer Management Tempo inteiroAbout Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We're hiring a...
