Mecânico De Campo

**Job Summary**:
Completes preventative maintenance and/or basic repair activities on engines and related components at the customer site with mínimal direction.
**Key Responsibilities**:
Engages with customer in a courteous and professional manner.
Ensures prompt and efficient attention to customer needs.
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
Completes required documentation, such as service worksheets, timesheets and warranty claims via handwritten forms or business system input screens.
Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation.
Ensure adherence to all relevant Health, Safety & Environmental policies, procedures and legislations.
**Qualifications**
**_Core responsibilities or activities unique to the role_**
- Manutenção preventiva;
- Aplicação de diagnóstico (vazamentos, vedações, folgas, entre outros);
- Preenchimento de relatórios, levantamento de peças e diagnósticos utilizando ferramentas eletrônicas (smartphone, laptop, entre outros)
**_Skill, Education, or Experience Requirements needed for the role_**
- Ter tido contato com motores em caráter de manutenção, montagem e desmontagem;
- Vontade de se desenvolver e aplicar seus conhecimentos;
- Noção de motores a diesel;
- Cursos na área de Mecânica de Motores e/ou correlatas desde que seu foco tenha sido em motor (Eletromecânica/Mecatrônica, Mecânica industrial, entre outros).
**_Skill, Education, or Experience Preferences that are nice to have but not required_**
- Inglês básico/Técnico;
- Noções em motores a gás será um diferencial;
- Experiências anteriores com motores a diesel será o principal diferencial.
**Responsibilities**
**Competencies**:
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Ensures accountability - Holding self and others accountable to meet commitments.
Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
Electrical Knowledge - Demonstrates knowledge of Cummins and industry standards on working with low and/or high voltage by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies basic electrical theories and electronics components knowledge using appropriate tools and procedures to diagnose and repair products safely and efficiently.
Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
Mechanical Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies mechanical principles and theories using appropriate tools and procedures to diagnose and repair products safely and efficiently.
Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage