Customer Care Analyst
Há 4 dias
Customer Care AnalystCompany: Rieke do Brasil Embalagens Ltda.Primary Location: Avenida Juvenal Arantes, no ****, Galpão 19, Condo, Jundiai, Sao Paolo ******** BRAEmployment Type: Salaried | Full-TimeFunction: Customer ServiceEqual Opportunity Employer Minorities/Women/Veterans/DisabledMain Duties & ResponsibilitiesPosition Summary:This role is responsible for resolving inquiries, processing orders, managing complaints, and ensuring a positive customer experience in alignment with company standards.The Customer Care Specialist works closely with internal teams such as sales, logistics, and technical support to address customer needs efficiently and accurately.With a strong focus on empathy, problem-solving, and communication, this role contributes to customer satisfaction, retention, and brand loyalty.Primary Duties and Responsibilities:Analyze orders until delivery of goods to ensure the efficiency and effectiveness of the sales cycle.Provide after-sales support in responding to customer complaints.Monitor service level indicators and develop solutions related to processes and procedures.Manage complaints and non-conformities in orders.Inform customers about the expected arrival time of orders.Monitor customer satisfaction.Support the sales team.Monitor and analyze performance indicators, defining plans together with the team.Analyze and filter information.Review documents and correspondence.Check invoices and receipts.Participate in mandatory training for the integrated management system.Perform other tasks related to the development of the sector's activities, inherent to the role.QualificationsDegree in Business Administration or related fields.Minimum 2 years' experience as a customer care coordinator.Expertise in materials planning.Experience in general administration, payments, and receivables.Knowledge of ISO ****:****, ISO *****:****, and ISO *****:**** standards.Customer Relationship Management courses.Proficiency in the Microsoft Office suite.Knowledge of the plastic industry.Fluent in English.#J-*****-Ljbffr
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Customer Care Analyst
3 semanas atrás
Jundiaí, Brasil TriMas Packaging group Tempo inteiroCustomer Care Analyst Company: Rieke do Brasil Embalagens Ltda. Primary Location: Avenida Juvenal Arantes, nº 2500, Galpão 19, Condo, Jundiai, Sao Paolo BRA Employment Type: Salaried | Full-Time Function: Customer Service Equal Opportunity Employer Minorities/Women/Veterans/Disabled Main Duties & Responsibilities Position Summary: This role is responsible...
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Sales Application Analyst
Há 3 dias
Jundiaí, Brasil Swep Tempo inteiroJoin to apply for the Sales Application Analyst role at SWEP2 days ago Be among the first 25 applicantsJoin to apply for the Sales Application Analyst role at SWEPAt SWEP, we believe our future rest on give more energy than we take – to our planet and to our people.As the world ´s leading supplier of efficient heat transfer technology, we are driving the...
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Sales Application Analyst
Há 18 horas
Jundiaí, Brasil SWEP Tempo inteiroJoin to apply for the Sales Application Analyst role at SWEP 2 days ago Be among the first 25 applicants Join to apply for the Sales Application Analyst role at SWEP At SWEP, we believe our future rest on give more energy than we take – to our planet and to our people.As the world´s leading supplier of efficient heat transfer technology, we are driving...
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Customer Success Analyst
3 semanas atrás
Jundiaí, Brasil SN Resina Tempo inteiroTransforme momentos especiais em lembranças eternas! Estamos procurando uma pessoa especial para cuidar das nossas clientes e garantir que cada experiência seja única e memorável. Acompanhar pedidos desde a compra até a entrega Ser o elo entre cliente e nossa equipe de produção Enviar layouts para aprovação e tirar dúvidas Proporcionar atendimento...
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FP&A Analyst Pl
Há 7 dias
Jundiaí, São Paulo, Brasil Ingersoll Rand Careers Tempo inteiro R$90.000 - R$120.000 por anoIngersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition,...
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FP&A Analyst Pl
Há 4 dias
Jundiaí, São Paulo, Brasil Ingersoll Rand Compressor Systems & Services Tempo inteiro US$90.000 - US$120.000 por anoIngersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition,...
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Sales Application Analyst
4 semanas atrás
Jundiaí, Brasil Dover Corporation Tempo inteiro**Sales Application Analyst**:- Location: Jundiai, SP, BR- Work Arrangement: HybridAt SWEP, we believe our future rest on give more energy than we take - to our planet and to our people.As the world´s leading supplier of efficient heat transfer technology, we are driving the conversion to sustainable energy usage in heat transfer. We are dedicated to...
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FP&A Analyst Pl
Há 4 dias
Jundiaí, São Paulo, Brasil Ingersoll-Rand Tempo inteiro R$30.000 - R$54.000 por anoIngersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition,...
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Product Analyst
Há 3 dias
Jundiaí, Brasil Donorbox Tempo inteiroJoin to apply for the Product Analyst role at Donorbox1 day ago Be among the first 25 applicantsJoin to apply for the Product Analyst role at DonorboxAbout DonorboxDonorbox is a leading fundraising platform and donor management system for nonprofit organizations.Our mission is to accelerate positive impact worldwide by helping nonprofits become highly...
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Data Analyst
2 semanas atrás
Jundiaí, Brasil Ryz Labs Tempo inteiroJoin to apply for the Data Analyst role at Ryz Labs Remote position within Argentina & Uruguay Ryz Labs is looking for a Senior Data Analyst to join one of our clients. This Data Analyst will sit within the Analytics team within the larger Product org. This is a high-impact role where you will partner with leaders to define KPIs, own measurement and analysis...
