Cloud Operations Líder

Há 19 horas


Fortaleza, Brasil Bebeeliderança Tempo inteiro

Descrição do Cargo:O nosso time de Cloud Operations Lead é responsável por garantir a estabilidade e governança dos ambientes em nuvem.Papéis e Responsabilidades:Liderar o time de sustentação Cloud, atuando como referência em AWS;Analizar e resolver incidentes de alta complexidade, garantindo a restauração rápida dos serviços;Apoiar os Service Manager e o time de Suporte N2/N3 em ações corretivas e preventivas;Implementar melhorias de automação, observabilidade e performance em ambientes AWS;Garantir a aplicação das práticas ITIL (Gestão de Incidentes, Mudanças e Problemas);Apoiar na criação de playbooks, runbooks e padrões operacionais para o time;Participar de reuniões técnicas e operacionais com clientes e áreas internas;Atuar na governança de custos e eficiência operacional dos ambientes;



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