Estágio Em Customer And Partner Experience
Há 2 dias
Estágio em Customer and Partner Experience (End-User)Description -Support the End-user Account Operations Management (AOM) team in coordinating operational deliverables across the customer operations lifecycle, ensuring satisfaction and operational excellence.This internship offers exposure to global account governance, order management, and cross-functional collaboration in a dynamic and customer-centric environment, serving as the point of contact for escalations and problem solving and acting as a trusted advisor for the sales teamResponsibilities: - Support the execution and monitoring of operational processes across customer accounts (e.g., onboarding, contract management, issue resolution).- Collaborate with cross-functional teams (Sales, Finance, Customer Support, Delivery) to ensure a seamless customer experience.- Assist in updating and maintaining account records and operational documentation in relevant systems and tools (e.g., CRM, ERP).- Participate in data analysis and KPI tracking for account health, operational efficiency, and customer satisfaction.- Identify and document process improvement opportunities based on recurring issues or workflow inefficiencies.- Prepare reports and dashboards to support operational reviews and business insights.Education and Experience Required: Currently pursuing a degree in Business Administration, Industrial Engineering, Economics, Information Systems, or related fields.Knowledges and skill:- Strong organizational and analytical skills.- Attention to detail and a commitment to data accuracy.- Good communication and interpersonal skills; comfortable working in cross-functional and cross-country environments.- Proficient in Microsoft Office tools (Excel, PowerPoint, Outlook).- Interest in process optimization and customer operations is desirable.- Effective communication, collaborative mindset and teamwork skills in cross-functional environments.- Effective english communication skills.Spanish is a plus.#LI-POSTJob -AdministrationSchedule -Full timeShift -No shift premium (Brazil)Travel -Relocation -Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested.This information is provided voluntarily.The information obtained will be kept in strict confidence.For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"
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Santana de Parnaíba, Brasil Hp Tempo inteiroEstágio em Customer and Partner Experience (ISR VAR/Public Sector)Description -Support the Inside Sales Representative (ISR) team dedicated to the VAR and Public Sector Route-to-Market (RTM) in Brazil.This internship offers hands-on experience in sales operations, customer engagement, and digital tools, contributing to the efficiency and scalability of HP's...
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Customer Success Manager
Há 4 dias
Rio de Janeiro, Brasil Magentrix Partner Management & Customer Management Tempo inteiroAbout Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We’re hiring a...
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HR Business Partner, People eXperience and Technology
1 semana atrás
Cabo de Santo Agostinho, Pernambuco, BRA, Brasil Amazon Tempo inteiro R$45.000 - R$58.000 por anoAt Amazon, we are committed to being the safest place to work in the world, the best employer, and the most customer-centric company. To get there, we need exceptionally talented and empathetic people who are passionate about making each day better for all employees — and you will play a crucial role in this journey Our People eXperience & Technology (PXT...
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HR Business Partner, People eXperience and Technology
2 semanas atrás
Rio de Janeiro, Brasil Amazon Tempo inteiroHR Business Partner, People eXperience and Technology (PXT) - HR At Amazon, we are committed to being the safest place to work in the world, the best employer, and the most customer‑centric company. To get there, we need exceptionally talented and empathetic people who are passionate about making each day better for all employees — and you will play a...
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Guest Experience Representative
Há 2 dias
Santana de Parnaíba, Brasil Vancouver International Airport Authority Tempo inteiroYVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone.The Guest Experience team plays an integral part in delivering an outstanding airport experience, while also ensuring key areas of our airport's operation are supported.We believe that people travelling at YVR are our guests,...
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Guest Experience Representative
Há 2 dias
Santana de Parnaíba, Brasil Vancouver International Airport Authority Tempo inteiroYVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone.The Guest Experience team plays an integral part in delivering an outstanding airport experience, while also ensuring key areas of our airport's operation are supported.We believe that people travelling at YVR are our guests,...
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Guest Experience Representative
Há 3 dias
Santana de Parnaíba, São Paulo, Brasil Vancouver International Airport Authority Tempo inteiro R$30.000 - R$60.000 por anoYVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. The Guest Experience team plays an integral part in delivering an outstanding airport experience, while also ensuring key areas of our airport's operation are supported. We believe that people travelling at YVR are our guests,...
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Guest Experience Representative
Há 3 dias
Santana de Parnaíba, São Paulo, Brasil Vancouver International Airport Authority Tempo inteiro R$30.000 - R$60.000 por anoYVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. The Guest Experience team plays an integral part in delivering an outstanding airport experience, while also ensuring key areas of our airport's operation are supported. We believe that people travelling at YVR are our guests,...
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Full-Stack Web Developer
3 semanas atrás
Cachoeiro de Itapemirim, Brasil Magentrix ✨Partner Management & Customer Management✨ Tempo inteiroAbout MagentrixMagentrix is a Salesforce Experience Cloud alternative. It's a platform (PaaS) with two distinct offerings: one for partner management and engagement, and the other for customer management (aka partner portals and customer portals).Partner Management (PRM):Allows you to onboard & engage partners, share leads, manage opportunities, and close...
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São João de Meriti, Rio de Janeiro, BRA, Brasil Amazon Tempo inteiro R$80.000 - R$120.000 por anoAt Amazon, we are committed to being the safest place to work in the world, the best employer, and the most customer-centric company. To get there, we need exceptionally talented and empathetic people who are passionate about making each day better for all employees — and you will play a crucial role in this journey Our People eXperience & Technology (PXT...
