Endpoint Management Specialist

We are seeking an experienced Technical Leader to oversee endpoint management across our global organization.As a remote leader, you will be responsible for overseeing 600+ Windows and macOS endpoints using NinjaOne, driving automation initiatives, and ensuring compliance with multiple security frameworks.About the RoleLead and mentor a team of engineers providing technical guidance and career development.Maintain, patch, and comply for 600+ endpoints using NinjaOne.Drive automation initiatives reducing manual processes and minimizing end-user contact time.Ensure endpoints meet compliance requirements.Develop and implement endpoint security policies and procedures.Manage vendor relationships with endpoint management and security solution providers.Respond to and troubleshoot complex endpoint issues maintaining hands-on technical involvement.Create and maintain documentation for endpoint standards and processes.Collaborate with security and IT teams to implement endpoint protection strategies.Monitor endpoint health metrics and implement improvements to enhance reliability.Requirements2+ years people management experience in IT or technical teams.5+ years hands-on endpoint management experience.Strong proficiency with NinjaOne or similar endpoint management platforms.Experience managing both Windows and macOS environments at scale.Demonstrated experience automating endpoint management tasks using PowerShell, Python, or similar.Deep understanding of patch management, software deployment, and configuration management.Experience maintaining compliance with security frameworks (SOC2, ISO*****, GDPR, CCPA).Strong troubleshooting skills with ability to resolve complex technical issues.Excellent communication skills for vendor management and cross-functional collaboration.Ability to work independently in a remote environment.Must be able to read and speak fluently in English.