Operations Talent Coordinator

Job DescriptionWe are seeking an experienced Operations Talent Coordinator to join our team.The ideal candidate will be responsible for coordinating all operational steps involved in the selection process, ensuring smooth onboarding transitions and providing timely updates and handoffs.Key ResponsibilitiesManage all candidate-related operational steps, including communication via email, WhatsApp, and phone; scheduling technical and client interviews; conducting non-technical interviews; coordinating availability; negotiating rates; and ensuring smooth onboarding transitions.Provide clear, timely updates and handoffs through shared documents, chat channels, and meetings while keeping candidates informed, engaged, and aware of next steps and feedback throughout the process.Collect, clean, and analyze operational data to identify trends, inefficiencies, and improvement opportunities; monitor key performance indicators (KPIs) and service-level agreements (SLAs) to maintain high operational standards.Continuously evaluate and refine workflows to improve scalability and candidate experience, develop and document standard operating procedures (SOPs), and implement automation solutions to enhance efficiency.RequirementsThe ideal candidate should have excellent communication and organizational skills, with the ability to work effectively in dynamic environments and prioritize tasks efficiently.Experience with data analysis and workflow optimization is highly desirable.BenefitsOur company offers a competitive salary and benefits package, as well as opportunities for professional growth and development.We are committed to creating a positive and inclusive work environment that supports the success of our employees and clients.CollaborationWe value collaboration and teamwork, and we encourage our employees to share ideas and best practices across departments and teams.We also offer flexible working arrangements and remote work options to support work-life balance.