Customer Experience Associate I
Há 2 dias
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.Job Track Description:Performs business support or technical work, using data organizing and coordination skills.Performs tasks based on established procedures.In some areas, requires vocational training, certifications, licensures, or equivalent experience.General ProfileAbility to perform in an analytical and operational process.Entry-level position with limited requirements for licenses, training, and certifications.Applies experience and skills to complete assigned work.Works within established procedures and practices.Works with a close degree of supervision.Functional KnowledgeHas basic skillset in a range of processes, procedures, and systems.Business ExpertiseSupports in the achievement of company goals by understanding how teams integrate for the best outcome.Impacts a team through quality of the services and information provided.Follows standardized procedures and practices and receives close supervision and guidance.For consistency, methods and tasks are described in detail.LeadershipHas no supervisory responsibilities.Problem SolvingAbility to problem solve, self-guided.Evaluates issues and solutions to provide the best outcome for the client and end-users.Has limited opportunity to exercise discretion.Interpersonal SkillsExchanges information and ideas effectively.Responsibility StatementsAssesses calls to provide service immediately, be transferred, or require follow-up for client resolution.Identifies customer needs by referring to case notes and examining each as a specific case.Performs routine call center activities concerning business products and services.Uses standard scripts and established guidelines and under supervision, to meet SLAs.Provides customers with information that is specialized.Communicates in a warm and empathetic manner.Gathers all necessary information to update the database.Escalates issues to senior levels, based on complaints or concerns.Explains company policies to customers.Performs other duties as assigned.Complies with all policies and standards.
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Customer Experience Associate I
4 semanas atrás
São Paulo, São Paulo, Brasil Conduent Tempo inteiroAbout Conduent:Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.You have an opportunity to personally thrive, make a difference and be part of a culture where...
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Customer Experience Associate I
3 semanas atrás
São Paulo, Brasil Conduent do Brasil Serviços de Call Center Ltda. Tempo inteiroThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
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Customer Experience Associate I
Há 5 dias
Sao Paulo, Brasil Conduent Tempo inteiroThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. - You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
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Customer Experience Associate I
Há 5 dias
Sao Paulo, Brasil Conduent Tempo inteiroThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. - You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
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Customer Experience Associate I
Há 5 dias
Sao Paulo, Brasil Conduent Tempo inteiroAbout Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where...
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Customer Experience Associate I
Há 2 dias
Sao Paulo, Brasil CONDUENT Tempo inteiro**About Conduent**: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture...
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Customer Experience Associate I
2 semanas atrás
Sao Paulo, Brasil Conduent Tempo inteiroAbout Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where...
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Customer Experience Associate
3 semanas atrás
Região Geográfica Intermediária de São Paulo, Brasil THESTUDIO Tempo inteiroOverview Join to apply for the Customer Experience Associate role at THE/STUDIO . At THE/STUDIO, our vision is to empower individuals to unleash their creativity and bring unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products and providing a seamless, awe-inspiring experience through...
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Customer Experience Associate I
Há 4 dias
São Paulo, São Paulo, Brasil Conduent do Brasil Serviços de Call Center Ltda. Tempo inteiro R$15.000 - R$45.000 por anoThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
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Customer Experience Associate Iii
4 semanas atrás
São Paulo, São Paulo, Brasil Conduent Serviços de Terceirização de Processos de Negócios Ltda. Tempo inteiroThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
