Technical Support Specialist
Há 2 dias
Context Veesion is experiencing rapid growth following its successful Series B funding round.This expansion phase requires strengthening our technical foundation and scaling our development capabilities to meet increasing market demands.Are you dynamic and have a sense of service?Then you may be our future Operation Specialist for the Brazilian & American markets We are looking for a polyvalent person to make part of our Operations Team.As an Operations Specialist , you will be the first point of contact for our clients, playing a vital role in delivering a seamless technical experience.You'll manage remote installation processes, assist clients step-by-step, and provide first-level technical troubleshooting and maintenance support.Your collaboration with our Technicians and ability to escalate issues when necessary will be key to maintaining service excellence.Your Responsibilities Act as the primary contact for clients during the installation process; Guide clients through remote installations, ensuring all systems are correctly configured and operational; Provide timely and efficient first-level technical support and troubleshooting to identify and resolve basic issues; Support clients with maintenance-related questions and minor technical interventions.Collaborate closely with Technicians, escalating more complex technical issues, when needed; Ensure all client interactions and technical updates are properly recorded in Salesforce; Contribute to the continuous improvement of operational procedures and client support resources.Your Profile Experience in a customer-facing technical support or operations role; Strong problem-solving skills; Basic technical knowledge of systems, networks, or IT environments (hardware/software familiarity); Excellent communication skills and the ability to explain technical concepts in a user-friendly way; Organized, detail-oriented, and capable of managing multiple tasks in a fast-paced environment; Team player who thrives in a collaborative, cross-functional setting; Portuguese Native Speaker & Fluent in English .
-
Technical Support and Implementation Specialist
1 semana atrás
Belo Horizonte, Brasil Symplicity Corporation Tempo inteiroAt Symplicity, we empower higher education institutions around the world to enable the best possible outcomes for students. We engineer, operate, and support a suite of software-as-a-service products that serve thousands of universities and millions of students worldwide. - Symplicity helps employers to hire students and new graduates. The technical support...
-
Customer Support Specialist
Há 2 dias
Belo Horizonte, Brasil Equativ Tempo inteiroAbout the team Our highly dedicated Support team has both the art and the science for delivering customer satisfaction.People on the team share a passion for helping our clients to surpass their digital business goals.They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex challenges to empower...
-
Technical Support Engineer
2 semanas atrás
Belo Horizonte, Brasil Perforce Software Tempo inteiroJoin to apply for the Technical Support Engineer - Delphix role at Perforce Software Join to apply for the Technical Support Engineer - Delphix role at Perforce Software Get AI-powered advice on this job and more exclusive features. Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both...
-
Customer Support Specialist
Há 3 dias
Belo Horizonte, Brasil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech SaaS (Remote) About Hitch Hitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
-
Technical Sourcing Specialist
3 semanas atrás
Belo Horizonte, Brasil Velozient Tempo inteiroWe are looking for a remote Technical Sourcing Specialist based in Latin America with 3+ years of experience and excellent English communication skills — both written and spoken. You’ll be responsible for identifying, engaging, and connecting top technical talent — including software engineers, developers, and other IT professionals — through...
-
Desktop Support Specialist
Há 9 horas
belo horizonte, Brasil E-IT Tempo inteiroHi,Greetings from EIT Professionals.Role: L1 Support Engineer Location: Extrema, Brazil (Onsite) Duration: ContractJob Summary: The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology. This role involves both remote and hands-on assistance, handling...
-
Trilingual Technical Support Analyst
Há 4 dias
Belo Horizonte, Brasil Invgate Tempo inteiroInvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology.To support our continuous growth we are looking for a Trilingual Technical Support Analyst to join our team.Some of the role's responsibilities include...
-
Technical Support Engineer
Há 2 dias
Belo Horizonte, Brasil Kuaishou Technology Tempo inteiroThis role bridges communication between sales operations, customers, and back-end product development teams based in Beijing.The ideal candidate will have strong technical skills, an understanding of advertising monetization, and proficiency in Portuguese and English, enabling efficient support for local advertisers and driving customer acquisition and...
-
Technical Sourcing Specialist
3 semanas atrás
Belo Horizonte, Brasil Velozient Tempo inteiroWe are looking for a remote Technical Sourcing Specialist based in Latin America with 3+ years of experience and excellent English communication skills — both written and spoken. You’ll be responsible for identifying, engaging, and connecting top technical talent — including software engineers, developers, and other IT professionals — through...
-
Belo Horizonte, Brasil Shein Tempo inteiroABOUT SHEIN: SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices.Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter,...