Ux & Top Value Users Specialist
Há 5 dias
About the Position We are looking for a strategic and user-centric professional to lead our UX & Top Value Users initiatives. This role focuses on designing and delivering differentiated experiences for our highest-value customers, ensuring they receive premium treatment, flawless service levels, and long-term loyalty benefits. You will work cross-functionally with Operations, Compensations, and Restaurant teams to align service delivery, while also identifying and addressing UX improvements that elevate the overall user journey for all segments. Responsibilities Define criteria for identifying Top Value Users (e.g., GMV, frequency, LTV) and continuously refine segmentation. Design and implement differentiated service levels for top cohorts (priority support, faster delivery times, premium compensations). Partner with Operations and Restaurant teams to guarantee SLA adherence and premium experience delivery. Develop and launch "surprise & delight" initiatives and exclusive benefits to retain and grow loyalty among top users. Conduct UX research and analysis to identify friction points and propose solutions that improve the overall experience. Collaborate with Product and Design teams to prioritize UX enhancements and premium journey flows. Build dashboards and reporting systems to monitor satisfaction, retention, and GMV contribution of top user cohorts. Serve as the internal advocate for top-value users, ensuring their needs are represented in cross-team strategies. Requirements Bachelor's degree or above in business, design, engineering, or related fields. Robust experience in user operations, CX, CRM, or growth, preferably with exposure to premium or segmented service strategies. Strong knowledge of UX principles, customer journey design, and service-level differentiation. Analytical skills with proficiency in SQL, Python, or other tools to analyze user data and monitor KPIs. Proven ability to collaborate across multiple teams (Ops, Product, Design, Growth, Restaurants). Experience in e-commerce, O2 O, food delivery, or customer experience roles preferred. Strong project management and stakeholder management skills. User-first mindset with creativity and execution excellence to balance business value with user delight.
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User Experience Specialist
Há 5 dias
Ituiutaba, Brasil Indi Staffing Services Tempo inteiroAt INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work.Overview of the role:We are looking for a User Experience Specialist to join our Development team and...
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User Operation Specialist
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Ituiutaba, Brasil Keeta Tempo inteiroAbout the RoleAt Keeta, we're redefining how users engage with food delivery—making every interaction fun, rewarding, and habit-forming. As a User Operation Specialist (Gamification), you'll design game-inspired experiences that drive daily engagement, repeat orders, and viral growth. If you're passionate about behavioral design and love building creative...
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User Experience Designer
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Ituiutaba, Brasil Ascendion Tempo inteiroAscendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in...
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User Experience Designer
1 semana atrás
Ituiutaba, Brasil Ascendion Tempo inteiroAscendion is a full-service digital engineering solutions company.We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees.Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients.Headquartered in New...
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User Experience Designer
Há 5 dias
Ituiutaba, Brasil Ascendion Tempo inteiroAscendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in...
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User Experience Designer
1 semana atrás
Ituiutaba, Brasil Ascendion Tempo inteiroAscendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in...
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Ui/Ux Product Designer
Há 5 dias
Ituiutaba, Brasil Excent Capital Ltd Tempo inteiroAbout the CompanyExcent Capital Ltd is a regulated investment broker with offices in London, Seychelles, Mexico, and São Paulo, with expansion plans worldwide. We provide our clients with an investment platform for the international financial market. Due to our continuous growth, we are looking for:UI/UX Product DesignerJob Description:This role will focus...
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Digital Product Innovation Specialist
Há 3 dias
Ituiutaba, Brasil Bebeedesigner Tempo inteiroJob Title: User Experience DesignerOur team delivers innovative technology solutions to leading brands through software platforms and products.We foster a culture built on opportunity, inclusion, and partnership.Develop cutting-edge technology for global clientsSolve intricate problems and learn new skillsMastery your craft with training programs and...
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Ui/Ux Product Designer
Há 5 dias
Ituiutaba, Brasil Excent Capital Ltd Tempo inteiroAbout the Company Excent Capital Ltd is a regulated investment broker with offices in London, Seychelles, Mexico, and São Paulo, with expansion plans worldwide. We provide our clients with an investment platform for the international financial market. Due to our continuous growth, we are looking for: UI/UX Product Designer Job Description: This role will...
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User Operation Specialist
1 semana atrás
Ituiutaba, Brasil Keeta Tempo inteiroAbout the RoleAt Keeta, we're building smarter, faster, and more personalized food delivery experiences. As a User Operation Specialist (Scenario Promotion), you'll be responsible for designing high-impact campaigns and user journeys that maximize engagement, order frequency, and overall GMV. If you're obsessed with data, user behavior, and creative...
