Service Auditing Quality Control Representative

Há 7 dias


Salvador, Brasil Bebeeserviceauditing Tempo inteiro

Quality Assurance SpecialistIn this role, you will be responsible for ensuring the quality of our services through photo audits, contractor communication, and KPI reporting.About the Role:Photo Audits: Review service photos to ensure compliance with quality standards.Contractor Communication: Send daily feedback highlighting missing elements, improvement points, and corrective actions.Rework Tracking: Maintain a board of reworked or required follow-up services for transparency and accountability.KPI & Weekly Reporting: Compile weekly reports with key indicators such as punctuality and completed jobs.Field Leader Communication: Liaise with the Field Leader to share clear, actionable feedback and improvement opportunities.End-of-Day Report: Prepare and send a daily report identifying missing or incomplete photos.Requirements:Fluent English (written and spoken).Administrative experience with strong attention to detail.Availability to work during California business hours.Must be legally able to work as an Independent Contractor in Brazil.



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