Professional Customer Service Speciality
Há 7 dias
Professional Customer Service SpecialityOMV Petrom is the largest energy company in South-Eastern Europe, being active on every aspect of the energy value chain: from wells, producing oil and gas, to refining and fuels distribution, gas supply and power generation & supply. We provide the energy for day-to-day modern life: fuels for mobility, light and heat. We believe that we can only evolve with a diverse mix of employees and by ensuring a healthy work-life balance. At OMV Petrom, we have a long tradition of responsible behavior towards employees, the environment and society.
Sustainability means a focus on conducting the business responsibly, efficiently and in an innovative way. We are committed to create long-term value for the company and our stakeholders, while respecting the environment and, supporting the communities in which we operate. Handle and follow-up orders from order creation to invoicing to meet customer needs;Assist Borealis General Sales Manager in sales planning and process by collating data;Handle and follow up export documents to assure they a rrive in time for customs clearance at the destination;Keep customer file updated in order to have all the latest commercial information available;Handles complaints and customer requests, provides information, appro priate solutions and alternatives within the time limits and follow up to ensure resolution. Ensures registration and customer communication according standards;Processes and maintains complex customer related master data including contracts;Processes and tracks various customer requests and contracts fulfillments;Places, cancels or adjusts orders.
Pro-actively follow-up order income. Your profileBachelor's degree: Business Adiminstration or similar;Relevant professional experience: 2-3 years after Bachelor;Proven customer support experience or experience as a client service representative;Track record of over-achieving objectives;Strong phone contact handling skills and active listening;Familiarity with CRM systems and practices;Customer orientation and ability to adpt/respond to different type of charcters;MS office + SAP/ other IT relevant systems (advantage);Advanced in English. Other language skills Spanish, French, Italian any Easten European languages is an advantage. What OMV Petrom can offer youLong weekend plans are always welcome - on Friday, our office hours end at *****.
You can rely on a health insurance that covers medical treatment in a variety of private medical clinics. You can work from home, if the work activity allows. The number of your days off increase according to your work experience so that you'll enjoy more free time. We aim to make your vacation days happier, by paying each vacation day double.
Are you a top performer? Your work can be rewarded each three months based on performance results. Additional days off and various financial support for different events like marriage, child birth, etc. Access to LinkedIn Learning and a variety of development programs.
Do you prefer cars or bikes? We have free private covered parking.#J-*****-Ljbffr
-
Professional Customer Service Speciality
4 semanas atrás
Sorocaba, Brasil Österreichische Mineralölverwaltung Aktiengesellschaft Tempo inteiroProfessional Customer Service Speciality OMV Petrom is the largest energy company in South-Eastern Europe, being active on every aspect of the energy value chain: from wells, producing oil and gas, to refining and fuels distribution, gas supply and power generation & supply. We provide the energy for day-to-day modern life: fuels for mobility, light and...
-
Analista de Customer Service
2 semanas atrás
Sorocaba, Brasil Prysmian Group Tempo inteiroAnalista de Customer Service page is loaded## Analista de Customer Serviceremote type: #LI-Hybridlocations: Sorocabatime type: Full timeposted on: Offerta pubblicata ierijob requisition id: R-29732We are seeking a **Customer Service Analyst (Contracts)** to join our team.Based in Sorocaba, Brazil, you will be responsible for managing client contracts,...
-
Analista Customer Service
1 semana atrás
Sorocaba, Brasil Prysmian Group Tempo inteiroTeam Overview and Job responsibilitiesWe are looking for an Inside Sales & Customer Service Analyst to support the commercial development of our Elevator & Escalator Business Unit in Brazil.Based in Sorocaba (SP) and reporting to the Sales Manager, this person will act as a commercial facilitator, working closely with the sales team to optimize the entire...
-
Jr Customer Service Analyst
2 semanas atrás
Sorocaba, Brasil Prysmian Group Tempo inteiroTeam Overview and Job responsibilities We are looking for JUNIOR CONTRACT ANALYST a to join our team. Based in Sorocaba, Brazil, you will be responsible for carrying out the activities of preparing Offers for the supply of materials and services, and meeting the needs of customers, offering the appropriate product according to its applicability and aiming...
-
Jr Customer Service Analyst
Há 2 dias
Sorocaba, Brasil Prysmian Group Tempo inteiroTeam Overview and Job responsibilitiesWe are looking for JUNIOR CONTRACT ANALYST a to join our team.Based in Sorocaba, Brazil, you will be responsible for carrying out the activities of preparing Offers for the supply of materials and services, and meeting the needs of customers, offering the appropriate product according to its applicability and aiming to...
-
Estágio em Customer Service
Há 7 dias
Sorocaba, São Paulo, Brasil Prysmian Tempo inteiroDescrição do cargoVisão geral da equipe e responsabilidades:Buscamos um Estagiário de Customer Service para integrar a nossa equipe. Com sede em Sorocaba/SP, reportando-se ao Coordenador de Inside Sales, você terá como atividades:Papéis e Responsabilidades: Contribuir na administração e controles de contratos, ofertas, pedidos e propostas de vendas,...
-
Estágio em Customer Service
Há 2 dias
Sorocaba, São Paulo, Brasil Prysmian Tempo inteiroDescrição do cargoVisão geral da equipe e responsabilidades:Buscamos um Estagiário de Customer Service para integrar a nossa equipe. Com sede em Sorocaba/SP, reportando-se ao Coordenador de Inside Sales, você terá como atividades:Papéis e Responsabilidades: Contribuir na administração e controles de contratos, ofertas, pedidos e propostas de vendas,...
-
Estágio em Customer Service
Há 7 dias
Sorocaba, São Paulo, Brasil Prysmian Tempo inteiroDescrição do cargo*Visão Geral Da Equipe e Responsabilidades:Buscamos um Estagiário deCustomer Service*para integrar a nossa equipe. Com sede em Sorocaba/SP, reportando-se ao Coordenador de Inside Sales, você terá como atividades:*Papéis e Responsabilidades:*Contribuir na administração e controles de contratos, ofertas, pedidos e propostas de...
-
Customer Support Analyst
Há 2 dias
Sorocaba, Brasil Oilon South America Tempo inteiroWe are a multinational energy technology company based in Finland.Our main products seek to improve energy efficiency, reduce emission levels and develop new solutions using renewable energy sources.Our goal is to leave a better world for the next generations.Our products and solutions are related to the heating energy.- Worldwide revenues volume 90+ million...
-
Customer Support Analyst
Há 7 dias
Sorocaba, Brasil Oilon South America Tempo inteiroWe are a multinational energy technology company based in Finland. Our main products seek to improve energy efficiency, reduce emission levels and develop new solutions using renewable energy sources. Our goal is to leave a better world for the next generations. Our products and solutions are related to the heating energy.• Worldwide revenues volume 90+...
