Work From Home

1 semana atrás

São José dos Campos, Brasil Mashreq Bank Tempo inteiro

Job SummaryAmazon is seeking highly motivated, customer-focused individuals to join our dynamic team as Customer Service Representatives.
This remote position is ideal for individuals located in Brazil who are passionate about delivering exceptional service and are eager to represent one of the worlds most customer-centric companies.
As a Customer Service Representative, you will be the first point of contact for our customers, providing timely, accurate, and professional support via phone, chat, or email.
You will work in a fast-paced, team-oriented environment while maintaining Amazons high standards for customer satisfaction.Key ResponsibilitiesRespond promptly and effectively to customer inquiries via multiple channels (phone, chat, email)Resolve product or service problems by clarifying customer complaints, determining the cause, and selecting the best solutionEnsure customer satisfaction and provide professional customer supportDocument customer interactions accurately and thoroughlyEscalate issues to appropriate departments when necessaryMaintain a high level of productivity and quality metricsFollow Amazon policies and procedures to uphold the companys standards and integrityRequired Skills and QualificationsFluent in Portuguese (spoken and written)Proficiency in English (for internal communication and training)High school diploma or equivalent (required)Strong verbal and written communication skillsExcellent problem-solving and analytical abilitiesHigh level of empathy and patienceAbility to multitask and navigate multiple systems simultaneouslyComfortable working independently in a remote environmentExperiencePrevious experience in customer service, contact center, or related roles is a plusFamiliarity with e-commerce platforms or digital customer service tools is advantageousNew graduates with a customer-focused attitude are also encouraged to applyWorking HoursMust be flexible to work varying shifts including evenings, weekends, and holidaysScheduled hours may vary weekly depending on business needsFull-time and part-time opportunities availableKnowledge, Skills, and AbilitiesKnowledge of basic computer and internet troubleshootingAbility to type at least 35 words per minuteStrong time management and organizational skillsFamiliarity with CRM software or ticketing systems is a bonusHigh degree of adaptability and willingness to learnBenefitsWork from the comfort of your homeCompetitive salaryMonthly performance bonusesPaid training and ongoing development opportunitiesInternet reimbursementEmployee discounts on Amazon productsHealth and wellness programsCareer growth pathways within AmazonWhy Join Amazon?
At Amazon, we are driven by innovation and customer obsession.
We believe in creating an inclusive and empowering work environment where every voice matters.
Joining Amazon means becoming part of a global community of passionate problem-solvers and forward-thinkers.
Whether you are starting your career or looking for a new opportunity, Amazon provides the tools, training, and support to help you thrive.How to ApplyInterested candidates should submit their application through our official careers portal.
Search for Customer Service Representative – Brazil (Remote) and follow the instructions to apply.
Make sure your resume is updated and reflects your customer service experience, if any.
#J-18808-Ljbffr

  • Work From Home IT Support Analyst

    3 semanas atrás

    São José dos Campos, Brasil BairesDev Tempo inteiro

    At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.We are looking for an IT Support...

  • Devops Engineer

    Há 2 dias

    São José dos Pinhais, Brasil Nearsure Tempo inteiro

    Join to apply for the DevOps Engineer - Work from home role at Nearsure1 day ago Be among the first 25 applicantsJoin to apply for the DevOps Engineer - Work from home role at NearsureGet AI-powered advice on this job and more exclusive features.Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games...

  • Work From Home Billing and Collections Analyst

    3 semanas atrás

    São José dos Campos, Brasil BairesDev Tempo inteiro

    At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.We are looking for a Billing &...

  • Salesforce Developer

    2 semanas atrás

    São José dos Campos, Brasil buscojobs Brasil Tempo inteiro

    Overview Explore the Nearsure experience! Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management. Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values. Your well-being matters: Our People Care...

  • DevOps Engineer

    Há 4 dias

    São Paulo, Brasil Nearsure Tempo inteiro

    Join to apply for the DevOps Engineer - Work from home role at Nearsure 1 day ago Be among the first 25 applicants Join to apply for the DevOps Engineer - Work from home role at Nearsure Get AI-powered advice on this job and more exclusive features. Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and...

  • Work From Home Benefits Assistant

    3 semanas atrás

    São Paulo, Brasil BairesDev Tempo inteiro

    At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.We are looking for a Benefits...

  • Work From Home Angular Tech Lead

    3 semanas atrás

    Campos dos Goytacazes, Brasil BairesDev Tempo inteiro

    At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.We are looking for an...

  • DevOps Engineer

    3 semanas atrás

    São Paulo, Brasil Nearsure Tempo inteiro

    Join to apply for the DevOps Engineer - Work from home role at Nearsure 1 day ago Be among the first 25 applicants Join to apply for the DevOps Engineer - Work from home role at Nearsure Get AI-powered advice on this job and more exclusive features. Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks,...

  • Work From Home Fullstack .NET + Angular Architect

    2 semanas atrás

    Campos dos Goytacazes, Brasil BairesDev Tempo inteiro

    Who we are BairesDev is proud to be the fastest-growing company in America. With people on five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...

  • Salesforce Senior Solution Architect

    2 semanas atrás

    São José dos Campos, Brasil buscojobs Brasil Tempo inteiro

    Overview Explore the Nearsure experience! Join our close-knit LATAM remote team : Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management. Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values. Your well-being matters : Our People Care team...