Senior Endpoint Engineer Manager
Há 3 dias
Endpoint Management Leadership RoleThe role entails overseeing the management of 600+ corporate devices across a global organization.A leader with a focus on automation, efficiency, and reducing contact time while ensuring compliance across multiple security frameworks is required.A team of 4 engineers will be managed, and the individual will report directly to the VP of IT and DevOps.Key Responsibilities:Lead and mentor a team of engineers, providing technical guidance and career development.Oversee maintenance, patching, and compliance for Windows and macOS endpoints using NinjaOne.Drive automation initiatives to reduce manual processes and minimize end-user contact time.Evaluate and recommend endpoint security solutions to ensure data protection.Manage vendor relationships with endpoint management and security solution providers.Respond to and troubleshoot complex endpoint issues, maintaining hands-on technical involvement.Create and maintain documentation for endpoint standards and processes.Collaborate with security and IT teams to implement endpoint protection strategies.Monitor endpoint health metrics and implement improvements to enhance reliability.Coordinate patch management cycles and ensure timely deployment across all devices.Lead incident response efforts for endpoint-related security events.Required Skills & Qualifications:At least 2 years of people management experience in IT or technical teams.5+ years of hands-on endpoint management experience.Strong proficiency with NinjaOne or similar endpoint management platforms.Experience managing both Windows and macOS environments at scale.Demonstrated experience automating endpoint management tasks using PowerShell, Python, or similar.Deep understanding of patch management, software deployment, and configuration management.Experience maintaining compliance with security frameworks such as SOC2, ISO*****, GDPR, and CCPA.Strong troubleshooting skills with ability to resolve complex technical issues.Excellent communication skills for vendor management and cross-functional collaboration.Ability to work independently in a remote environment.Fluency in English for reading and speaking.Preferred Qualifications:Experience in cybersecurity or identity governance industries.Certifications such as Microsoft 365 Certified: Modern Desktop Administrator or similar.Experience with zero-trust security models and endpoint detection and response (EDR) tools.Experience with automation tools and scripting for large-scale deployments.Background in implementing self-service IT solutions.Work Environment:This is a fully remote position.Must be available for occasional meetings across global time zones.On-call rotation participation may be required for critical issue.
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