Manager Endpoint Engineers
1 dia atrás
Position OverviewWe are seeking a Manager of Endpoint Engineers to lead our endpoint management team in maintaining and securing 600+ corporate devices across our global organization.
This remote position requires a leader with a relentless focus on automation, efficiency, and reducing contact time while ensuring compliance across multiple security frameworks.
You will manage a team of 4 engineers and report directly to the VP of IT and DevOps.Key Responsibilities- Lead and mentor a team of 4 endpoint engineers, providing technical guidance and career development- Oversee maintenance, patching, and compliance for 600+ Windows and macOS endpoints using NinjaOne- Drive automation initiatives to reduce manual processes and minimize end-user contact time- Ensure endpoints meet compliance requirements- Develop and implement endpoint security policies and procedures- Manage vendor relationships with endpoint management and security solution providers- Respond to and troubleshoot complex endpoint issues, maintaining hands-on technical involvement- Create and maintain documentation for endpoint standards and processes- Collaborate with security and IT teams to implement endpoint protection strategies- Monitor endpoint health metrics and implement improvements to enhance reliability- Coordinate patch management cycles and ensure timely deployment across all devices- Lead incident response efforts for endpoint-related security eventsRequired Skills & Qualifications- 2+ years of people management experience in IT or technical teams- 5+ years of hands-on endpoint management experience- Strong proficiency with NinjaOne or similar endpoint management platforms- Experience managing both Windows and macOS environments at scale- Demonstrated experience automating endpoint management tasks using PowerShell, Python, or similar- Deep understanding of patch management, software deployment, and configuration management- Experience maintaining compliance with security frameworks (SOC2, ISO27001, GDPR, CCPA)- Strong troubleshooting skills with ability to resolve complex technical issues- Excellent communication skills for vendor management and cross-functional collaboration- Ability to work independently in a remote environment- Must be able to read and speak fluently in EnglishPreferred Qualifications- Experience in cybersecurity or identity governance industries- Certifications such as Microsoft 365 Certified: Modern Desktop Administrator or similar- Experience with zero-trust security models and endpoint detection and response (EDR) tools- Experience with automation tools and scripting for large-scale deployments- Background in implementing self-service IT solutionsWork Environment- This is a fully remote position- Must be available for occasional meetings across global time zones- On-call rotation participation may be required for critical issue
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