E-Commerce Operations Specialist
Há 3 dias
E-commerce Operations Specialist– Bilingual (EN)Location: São Paulo, BrazilAbout TranssionTranssion is a globally recognized mobile technology company, delivering innovative, high-quality, and affordable devices through our trusted brands: itel, TECNO, and Infinix.We serve dynamic and fast-growing markets, offering breakthrough value and performance across diverse consumer needs.Role OverviewWe're seeking an experienced E-commerce Operations Specialist to lead and scale the operational backbone of itel's online retail presence.This mid to senior-level role is ideal for a results-driven professional with proven expertise in e-commerce fulfillment, cross-functional coordination, and digital process optimization.You'll be responsible for streamlining end-to-end platform operations, elevating customer satisfaction, and ensuring that every transaction supports brand growth and operational excellence.Key Responsibilities:- Oversee day-to-day operations of multiple e-commerce platforms, ensuring accuracy in inventory, smooth order fulfillment, and efficient payment processing.- Lead coordination across marketing, sales, logistics, and customer service teams to execute online campaigns, promotions, and seasonal events.- Maintain and continuously optimize product listings, content, and digital assets to align with brand goals and drive conversion.- Monitor stock movements across digital channels, implement replenishment alerts, and reduce risks of stockouts or overstock.- Develop operational SOPs to scale post-purchase processes and maximize efficiency.- Track and report on key operational metrics: order accuracy, return rates, customer satisfaction, and service SLAs.- Proactively manage escalations related to payment issues, delivery discrepancies, or customer feedback.- Identify workflow bottlenecks and apply process automation tools where possible.- Partner with regional teams to ensure local compliance, payment reconciliation, and logistics alignment.Qualifications- Bachelor's degree in Business Administration, Marketing, Logistics, or related field.- Minimum 3–5 years of experience in e-commerce operations or retail fulfillment;preferably in mobile tech, consumer electronics, or FMCG.- Professional fluency in English (mandatory);additional languages are a plus- Demonstrated ability to lead operational initiatives and drive performance improvements across teams.- High attention to detail and familiarity with supply chain and payment systems.- Strong analytical mindset and experience interpreting operational data and customer insights.- Passion for innovation, digital commerce, and emerging tech markets
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E-commerce Operations Specialist
Há 20 horas
são paulo, Brasil Transsion Tempo inteiroE-commerce Operations Specialist– Bilingual (EN) Location : São Paulo, Brazil About Transsion Transsion is a globally recognized mobile technology company, delivering innovative, high-quality, and affordable devices through our trusted brands: itel, TECNO, and Infinix. We serve dynamic and fast-growing markets, offering breakthrough value and performance...
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E-Commerce Operations Specialist
Há 6 dias
São Paulo, Brasil Transsion Tempo inteiroE-commerce Operations Specialist– Bilingual (EN)Location: São Paulo, BrazilAbout TranssionTranssion is a globally recognized mobile technology company, delivering innovative, high-quality, and affordable devices through our trusted brands: itel, TECNO, and Infinix. We serve dynamic and fast-growing markets, offering breakthrough value and performance...
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E-Commerce Operations Specialist
Há 3 dias
São Paulo, Brasil Transsion Tempo inteiroE-commerce Operations Specialist– Bilingual (EN)Location: São Paulo, BrazilAbout TranssionTranssion is a globally recognized mobile technology company, delivering innovative, high-quality, and affordable devices through our trusted brands: itel, TECNO, and Infinix.We serve dynamic and fast-growing markets, offering breakthrough value and performance...
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E-Commerce Operations Specialist
Há 5 dias
São Paulo, Brasil Transsion Tempo inteiroE-commerce Operations Specialist– Bilingual (EN) Location : São Paulo, Brazil About Transsion Transsion is a globally recognized mobile technology company, delivering innovative, high-quality, and affordable devices through our trusted brands: itel, TECNO, and Infinix. We serve dynamic and fast-growing markets, offering breakthrough value and performance...
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E-commerce Operations Specialist
Há 5 dias
São Paulo, Brasil Transsion Tempo inteiroE-commerce Operations Specialist– Bilingual (EN)Location: São Paulo, BrazilAbout TranssionTranssion is a globally recognized mobile technology company, delivering innovative, high-quality, and affordable devices through our trusted brands: itel, TECNO, and Infinix. We serve dynamic and fast-growing markets, offering breakthrough value and performance...
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E-commerce Operations Specialist
Há 5 dias
São Paulo, Brasil Transsion Tempo inteiroE-commerce Operations Specialist– Bilingual (EN)Location: São Paulo, BrazilAbout TranssionTranssion is a globally recognized mobile technology company, delivering innovative, high-quality, and affordable devices through our trusted brands: itel, TECNO, and Infinix. We serve dynamic and fast-growing markets, offering breakthrough value and performance...
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E-commerce Operations Specialist
Há 5 dias
São Paulo, Brasil Transsion Tempo inteiroE-commerce Operations Specialist– Bilingual (EN) Location : São Paulo, Brazil About Transsion Transsion is a globally recognized mobile technology company, delivering innovative, high-quality, and affordable devices through our trusted brands: itel, TECNO, and Infinix. We serve dynamic and fast-growing markets, offering breakthrough value and performance...
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E-Commerce Operations Specialist
Há 5 dias
São Paulo, Brasil Transsion Tempo inteiroE-commerce Operations Specialist– Bilingual (EN) Location: São Paulo, Brazil About Transsion Transsion is a globally recognized mobile technology company, delivering innovative, high-quality, and affordable devices through our trusted brands: itel, TECNO, and Infinix. We serve dynamic and fast-growing markets, offering breakthrough value and...
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E-commerce Operations Specialist
Há 5 dias
São Paulo, Brasil Transsion Tempo inteiroE-commerce Operations Specialist– Bilingual (EN) Location: São Paulo, Brazil About Transsion Transsion is a globally recognized mobile technology company, delivering innovative, high-quality, and affordable devices through our trusted brands: itel, TECNO, and Infinix. We serve dynamic and fast-growing markets, offering breakthrough value and...
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E-commerce Operations Specialist
Há 5 dias
São Paulo, Brasil Transsion Tempo inteiroE-commerce Operations Specialist– Bilingual (EN)Location: São Paulo, BrazilAbout TranssionTranssion is a globally recognized mobile technology company, delivering innovative, high-quality, and affordable devices through our trusted brands: itel, TECNO, and Infinix. We serve dynamic and fast-growing markets, offering breakthrough value and performance...
