Network Engineer

Há 14 horas

São Paulo, São Paulo, Brasil Georgiatek Systems Inc. Tempo inteiro

We're Hiring – Network Engineer (Junior–Mid Level) Location: Hybrid – Avenida Roque Petroni 999,Morumbi - São Paulo (3 days onsite) Employment Type: Full-time Experience: 5+ years in enterprise network supportAbout the RoleWe are seeking a motivated Network Engineer (Junior–Mid Level) to join our team.
The ideal candidate will have strong hands-on experience supporting and troubleshooting LAN/WAN networks in enterprise environments, along with the ability to collaborate with ISPs, vendors, and internal teams across multiple regions.This is a hybrid role requiring onsite presence in Morumbi, SP (3 days per week).
Key ResponsibilitiesProvide end-user support for LAN/WAN networks, resolving incidents and service requests.Perform network device replacement, configuration, and console access for troubleshooting and upgrades.Support planned change windows, including internet line and MPLS upgrades.Manage and escalate ISP tickets in Portuguese, English, and Spanish.Handle incident queue management in ServiceNow, ensuring timely responses and resolutions.Coordinate with ISPs and vendors for new line contracts, upgrades, and site expansions.Assist in the configuration, monitoring, and support of Cisco Firewalls, Switches (9200/9300 Series), and Nexus equipment in Data Centers.Provide basic Wi-Fi and Cisco WLC support, including troubleshooting and small-scale changes.Requirements5+ years of experience providing LAN/WAN support in enterprise environments.Hands-on expertise in network troubleshooting, device replacement, and console access.Experience with Cisco Firewalls, Switches (9200/9300 Series), and Nexus platforms.Familiarity with Wi-Fi and Cisco WLC.Experience with ServiceNow or other incident/change management tools.Ability to work during change windows and planned maintenance.Proven experience managing ISP incidents and service escalations.LanguagesPortuguese: NativeEnglish: AdvancedSpanish: BasicPreferred SkillsExperience in Data Center networking environments.Knowledge of MPLS, VPNs, and internet circuit upgrades.Strong troubleshooting and documentation skills.Ability to work independently while collaborating with global teams.
Apply now if you're ready to grow your career in network engineering and work with a global team driving enterprise connectivity

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