Enterprise Systems Expert

1 semana atrás


Recife, Brasil Bebeeenterprise Tempo inteiro

As a senior systems engineer, you will play a pivotal role in the daily operations, maintenance, and optimization of our observability platforms.Responsibilities:Own the health, performance, and availability of enterprise monitoring tools (Splunk, DynaTrace, NewRelic).Perform routine maintenance, upgrades, and configuration tuning to ensure optimal system performance.Triage and resolve monitoring-related incidents and service tickets in a timely manner.Collaborate with application, infrastructure, and DevOps teams to integrate monitoring solutions and improve visibility.Develop and maintain dashboards, alerts, and reports to support operational needs.Participate in on-call rotations and incident response efforts.Document operational procedures, runbooks, and knowledge base articles.You will require:5+ years of experience in systems engineering or enterprise monitoring roles.Hands-on experience with Splunk, DynaTrace, and NewRelic in production environments.A strong understanding of IT operations, incident management, and ticketing systems.Proficiency in scripting languages (e.g., Python, PowerShell, Bash) for automation and tool integration.Familiarity with cloud platforms (AWS, Azure, or GCP) and containerized environments (Kubernetes, Docker).Excellent troubleshooting skills and a bias for action in high-pressure situations.Strong written and verbal communication skills in English.Bonus point if you have Portuguese skills.This position requires someone who can work independently and as part of a team.


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