Crm Specialist

1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Join Our TeamOowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions.Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact.We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs.We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence.About the RoleWe are looking for a highly skilled CRM Specialist (Klaviyo) to manage, build, and optimize advanced automation flows for multiple e-commerce clients.In this role, you will work extensively with Klaviyo's email and SMS automation tools, integrating with third-party systems, implementing event-based triggers, and ensuring accurate data synchronization across platforms such as Shopify and external services.You'll play a key role in shaping lifecycle marketing strategies with a strong technical focus—building responsive templates, troubleshooting issues, optimizing flows for conversion, and contributing to internal systems and automation frameworks.This role requires excellent communication, technical problem-solving skills, and the ability to manage multiple client accounts in a fast-paced, performance-driven environment.If you thrive at the intersection of CRM, automation, and e-commerce data architecture, this is a great opportunity to make a high-impact contribution.ResponsibilitiesBuild and configure Klaviyo flows (email, SMS, conditional logic, event-based triggers)Optimize existing flows to improve conversion and engagement metricsMonitor performance dashboards and troubleshoot technical issues promptlyIntegrate third-party tools via APIs, webhooks, and custom eventsManage advanced configurations between Klaviyo, Shopify, and external systemsDevelop responsive email templates using HTML/CSSSupport creative/testing teams in experiments and campaign executionDocument processes and build scalable frameworks for internal efficiencyContribute to the automation and systemization of internal operationsMust HaveProven hands-on experience working with Klaviyo in CRM, lifecycle marketing, or automation rolesExperience integrating systems using APIs, webhooks, and custom eventsStrong technical foundation for managing Klaviyo–Shopify configurationsProficiency in HTML/CSS and responsive email template developmentStrong understanding of segmentation, automation logic, and lifecycle strategiesExperience working with e-commerce brands, ideally on ShopifyExcellent problem-solving, analytical, and communication skillsAbility to manage multiple client accounts in a fast-paced environmentNice to HaveExperience with Figma, Adobe XD, or PhotoshopFamiliarity with SMS marketing and experimentation frameworksExperience with additional ESPs or CRM platformsBenefits & PerksHome officeCompetitive compensation based on experienceCareer plans to allow for extensive growth in the companyInternational ProjectsOowlish English Program (Technical and Conversational)Oowlish Fitness with Total PassGames and CompetitionsYou can also apply hereWebsite: /LinkedIn: /Instagram: /We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.These tools assist our recruitment team but do not replace human judgment.Final hiring decisions are ultimately made by humans.If you would like more information about how your data is processed, please contact us.Seniority levelNot ApplicableEmployment typeFull-timeJob functionOther – Industries: Transportation, Logistics, Supply Chain and StorageReferrals increase your chances of interviewing at Oowlish by 2xWe're unlocking community knowledge in a new way.Experts add insights directly into each article, started with the help of AI.#J-*****-Ljbffr