Senior Cisco Engineer

Há 3 dias


Vitória Brasil New Era Technology Tempo inteiro

We are seeking a Senior Unified Communications Engineer with deep expertise in enterprise voice and telephony , who can lead and support the transition from Cisco on-premises UC environments to Microsoft Teams Phone and modern CCaa S platforms .This is a hands-on senior engineering role focused on design, migration, and Tier 3 support , working in a global enterprise environment across EMEA, US, and APAC.Required7+ years of experience in Unified Communications / Enterprise Voice .Strong hands-on experience with:Microsoft Teams Phone Cisco Voice (CUCM, SIP) Solid understanding of telephony fundamentals and SIP-based architectures .Experience supporting or implementing cloud-based telephony solutions .Fluent English (spoken and written) – mandatory.Nice to HaveExperience with Oracle SBC , Avaya, or similar platforms.Exposure to Contact Center solutions (Cisco UCCE, Five9, NICE CXone).Experience working in large enterprise or global environments .What You'll DoMicrosoft Teams Phone & Cloud TelephonyDesign, implement, and support Microsoft Teams Phone solutions.Lead and support Direct Routing, Operator Connect, and Calling Plans .Integrate Teams Phone with SBCs and telecom providers .Enterprise Voice & Cisco UCSupport and maintain Cisco on-premises voice infrastructure , including: Cisco Call Manager (CUCM)SIP TrunkingProvide Tier 3 / engineering-level support for complex voice issues.Contact Center & CCaa SSupport migrations of Contact Center platforms:From Cisco UCCE / Five9 To NICE CXone CCaa S Ensure stable SIP connectivity between telephony and CCaa S platforms.Migration & Global RolloutsExecute telephony migration plans with minimal service disruption.Support global go-live events and post-migration stabilization.Collaborate with regional engineering teams and vendors worldwide. Join UsWork on enterprise-scale UC and telephony transformations .Gain deep exposure to Teams Phone and CCaa S modernization .Collaborate with global teams and leading technology partners.Play a key role in high-visibility, business-critical projectsWe offer:GROSS Salary in BRL under CLT Job offer - Full time Job + Benefits + 100% Remote.Don't hesitate and share your updated resume in English with us so we can review it and have the pleasure to discuss it in more detail..



  • Brasil New Era Technology Tempo inteiro

    We are seeking a Senior Unified Communications Engineer with deep expertise in enterprise voice and telephony , who can lead and support the transition from Cisco on-premises UC environments to Microsoft Teams Phone and modern CCaa S platforms . This is a hands-on senior engineering role focused on design, migration, and Tier 3 support , working in a global...


  • Brasil New Era Technology Tempo inteiro

    We are seeking a Senior Unified Communications Engineer with deep expertise in enterprise voice and telephony , who can lead and support the transition from Cisco on-premises UC environments to Microsoft Teams Phone and modern CCaaS platforms . This is a hands-on senior engineering role focused on design, migration, and Tier 3 support , working in a global...


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    We are seeking a Senior Unified Communications Engineer with deep expertise in enterprise voice and telephony , who can lead and support the transition from Cisco on-premises UC environments to Microsoft Teams Phone and modern CCaaS platforms . This is a hands-on senior engineering role focused on design, migration, and Tier 3 support , working in a global...


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