Seller Partner Support Associate With Spanish, Cs
1 semana atrás
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.In that context, Seller Support teams act as the primary interface between Amazon and our Sellers or Vendors.To expand the selection of products available to customers Amazon engages with Sellers / Vendors who offer their catalog of products on Amazons' global eCommerce platforms.We obsess over providing world class support, technical assistance and account management services to our global partners.We strive to predict the Sellers and Vendors' needs, create innovative self-help tools and provide solutions to help our partners better serve their customers and grow their businesses.EducationHigh School Qualification required as a minimumLanguage : Proficiency (C1 / C2 level) in English and Spanish.Technical Skills : Intermediate competency with Windows, Microsoft Word, Outlook and Excel.Able to use online communication and collaboration tools with ease.Data analysis skills and proficiency with Excel is requiredKey job responsibilitiesMain tasks will be to understand customers issues, conduct of investigations of the stock, collaboration with a wide variety of business and development teams across the company ( Retail, Product Safety, Merchant Fulfilment Network, Amazon Fulfillment Network, European FCs, Customer Service, etc. ) and coaching delivery.About the teamThe CS Andon detection is owned by the Andon Cord Program Team (ACPT) in WW Customer Service organization.When Customers contact Amazon Customer Service Associates (CSA), or when CX defects (e.g. contacts, returns and concessions) exceed certain set threshold, a CS Andon cord is pulled, resulting in a trouble ticket to be resolved by the organization in which the defect lies (e.g. FBA, Retail or shared).The CS Andon investigation seeks to replicate the reported defect in the FC, correct any defects found, and coach the Seller to help prevent a repeat of the same defect.The Seller Support CS Andon Cord associate will be in charge of managing such investigations.Strong prioritization and time management skills, with a high degree of flexibilityDemonstrates effective communication, composure, and professional attitudeA great deal of personal initiative and strong hands-on attitude along with creativeness, decisiveness and results-driven mentality for a business-focused way of thinkingAble to work within a cross-functional teamFosters a positive team environment and collaboration within the siteApproachable, cooperative, and a team player, easily gains the trust and support of Associates and peersDemonstrates effective, clear and professional written and oral communicationEnthusiasm and strong self-motivationBusiness acumen in areas of e-commerce and retail is advantageousDemonstrate strong interest in process improvementAbility to embrace constant change with flexibilityDemonstrate appropriate sense of urgency and adaptability in response to changing business needs#J-*****-Ljbffr
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Seller Partner Support Associate With Spanish, Cs
1 semana atrás
Espírito Santo, Brasil Amazon Spain Services, S.L. Tempo inteiroAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. In that context, Seller Support teams act as the primary...
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Seller Partner Support Associate With French, Cs
2 semanas atrás
Espírito Santo, Brasil Amazon Spain Services, S.L. Tempo inteiroEducation : High School Qualification required as a minimum Language : Proficiency (C1 / C2 level) in English and French. Technical Skills : Intermediate competency with Windows, Microsoft Word, Outlook and Excel. Data analysis skills and proficiency with Excel is required Able to use online communication and collaboration tools with ease. Amazon strives to...
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Seller Partner Support Associate With Italian, Cs
2 semanas atrás
Espírito Santo, Brasil Amazon Spain Services, S.L.U. Tempo inteiroEducation and Requirements High School Qualification required as a minimum Language: Proficiency (C1/C2 level) in English and Italian Technical Skills: Intermediate competency with Windows, Microsoft Word, Outlook, and Excel Data analysis skills and proficiency with Excel are required Ability to use online communication and collaboration tools with ease....
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Seller Partner Support Associate With German, Cs
2 semanas atrás
Espírito Santo, Brasil Amazon Spain Services, S.L.U. Tempo inteiroEducation: High School Qualification required as a minimum Qualifications and Technical Skills Language: Proficiency (C1 / C2 level) in English and in the second language outlined in the title of this job advertisement. Technical Skills: Intermediate competency with Windows, Microsoft Word, Outlook and Excel. Able to use online communication and...
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Seller Partner Support Associate With Turkish, Cs
2 semanas atrás
Espírito Santo, Brasil Amazon Spain Services, S.L. Tempo inteiroEducation High School Qualification required as a minimum Language : Proficiency (C1 / C2 level) in English and Turkish. Technical Skills : Intermediate competency with Windows, Microsoft Word, Outlook and Excel. Able to use online communication and collaboration tools with ease. Data analysis skills and proficiency with Excel is required Amazon strives to...
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Seller Partner Support Associate With Turkish, Cs
1 semana atrás
Espírito Santo, Brasil Amazon Spain Services, S.L. Tempo inteiroEducationHigh School Qualification required as a minimumLanguage : Proficiency (C1 / C2 level) in English and Turkish.Technical Skills : Intermediate competency with Windows, Microsoft Word, Outlook and Excel.Able to use online communication and collaboration tools with ease.Data analysis skills and proficiency with Excel is requiredAmazon strives to be...
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Seller Partner Support Associate With French, Cs
1 semana atrás
Espírito Santo, Brasil Amazon Spain Services, S.L. Tempo inteiroEducation : High School Qualification required as a minimumLanguage : Proficiency (C1 / C2 level) in English and French.Technical Skills : Intermediate competency with Windows, Microsoft Word, Outlook and Excel.Data analysis skills and proficiency with Excel is requiredAble to use online communication and collaboration tools with ease.Amazon strives to be...
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Seller Partner Support Associate With German, Cs
1 semana atrás
Espírito Santo, Brasil Amazon Spain Services, S.L.U. Tempo inteiroEducation: High School Qualification required as a minimumQualifications and Technical SkillsLanguage: Proficiency (C1 / C2 level) in English and in the second language outlined in the title of this job advertisement.Technical Skills: Intermediate competency with Windows, Microsoft Word, Outlook and Excel.Able to use online communication and collaboration...
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Seller Partner Support Associate With Italian, Cs
1 semana atrás
Espírito Santo, Brasil Amazon Spain Services, S.L.U. Tempo inteiroEducation and RequirementsHigh School Qualification required as a minimumLanguage: Proficiency (C1/C2 level) in English and ItalianTechnical Skills: Intermediate competency with Windows, Microsoft Word, Outlook, and ExcelData analysis skills and proficiency with Excel are requiredAbility to use online communication and collaboration tools with ease.About...
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Full-Stack Web Developer
2 semanas atrás
Espírito Santo, Brasil Magentrix Partner Management Tempo inteiroAbout Magentrix Magentrix is a Salesforce Experience Cloud alternative. It's a platform (PaaS) with two distinct offerings: one for partner management and engagement, and the other for customer management (aka partner portals and customer portals). Partner Management (PRM) Allows you to onboard & engage partners, share leads, manage opportunities, and close...
