Deputy Director, Operations

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University.Hiring staff \"for fit\" makes significant contributions to Howard University's overall mission.At Howard University, we prioritize well-being and professional growth.Here is what we offer: Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health supportWork-Life Balance: PTO, paid holidays, flexible work arrangementsFinancial Wellness: Competitive salary, 403(b) with company matchProfessional Development: Ongoing training, tuition reimbursement, and career advancement pathsAdditional Perks: Wellness programs, commuter benefits, and a vibrant company cultureJoin Howard University and thrive with us JOB PURPOSE:The Deputy Director, Operations & Engineering supports the Executive Director in leading technical operations, custodial services, and Environmental Health & Safety (EHS) collaboration within Howard University's facilities ecosystem.This role ensures that building systems, utilities, and maintenance programs operate reliably and efficiently while advancing service quality, preventive maintenance, and compliance.The Deputy Director provides operational leadership, supervises managers, and drives integration of engineering standards, custodial performance, and EHS protocols.SUPERVISORY AUTHORITY:Supervises managers and supervisors responsible for technical operations, custodial services, and environmental health & safety collaboration.Oversees contractors and service vendors engaged in facilities operations and maintenance.NATURE AND SCOPE:Internal contacts include faculty, staff, students, and administrative offices to ensure high-quality facilities services.External contacts include contractors, vendors, and regulatory agencies, particularly those governing environmental health, safety, and building compliance.PRINCIPAL ACCOUNTABILITIES:Directs technical operations, including utilities, HVAC, electrical, mechanical, and life-safety systems.Oversees custodial operations, ensuring service quality, cleanliness, and responsiveness.Collaborates with EHS teams to ensure safe working environments, regulatory compliance, and risk mitigation.Implements preventive and predictive maintenance programs to extend the life of University assets.Ensures compliance with OSHA, EPA, fire/life safety, and related regulations.Monitors contract performance for custodial and technical service vendors, ensuring adherence to SLAs and performance standards.Establishes performance benchmarks and KPIs to evaluate operations, timeliness, and service quality.Provides leadership in emergency response, disaster recovery, and continuity of operations for facilities systems.Guides staff development, technical training, and succession planning for operations teams.Performs other related duties as assigned.CORE COMPETENCIES:Strong knowledge of building engineering systems, custodial operations, and EHS compliance.Demonstrated ability to lead large operational teams and technical service providers.Analytical and problem-solving skills with a focus on preventive solutions.Commitment to operational excellence, service quality, and safety culture.Ability to develop long-term strategies that balance financial sustainability with operational excellence.Strong interpersonal, analytical, and problem-solving skills with focus on accountability and innovation.Commitment to service quality, timeliness, and the University's mission.MINIMUM REQUIREMENTS:Bachelor's degree in engineering, facilities management, or related field with 7–10 years of experience in operations and engineering management.Master's degree preferred.CEFP or equivalent technical credential strongly desired.Compliance Salary Range Disclosure$145,000 - $150,000