Tutor Operations Specialist

Há 17 horas

Porto Alegre, Brasil Varsity Tutors Tempo inteiro

ResponsibilitiesMay include some or all of the following tasks;Support Tutor Applicants and Tutor OnboardingUpdate our Digital Inventory of Institutional Sessions and CoursesConduct data entry, registration, and enrollment activities for school district accountsAdd new courses to digital inventory and providing ongoing maintenance of this inventorySet up sessions in catalog based on client (school system or parent) or course requirements following checklists and documented processesAssign Tutors to Tutoring SessionsMatch students with experts for one-on-one instruction and classes, following document processes and checklistsSupport Institutional and Course Schedule ChangesPartner with parents to identify and assess student's needs to implement the appropriate tutoring supportAudit tutoring sessions to determine compliance with individual school requirementsManage course participants, cancellations, and creditsSchedule meeting links for courses when necessaryOther work as directedQualificationsLevel B2 English proficiencyExperience with data entry and fulfillment processes (catalog or account updates, inventory management, scheduling)Experience with Google documentsProfessional experience in recruiting, education, customer service, retail, or another fast-paced environment preferred or a bachelor's degreeStrong analytical and problem-solving skillsComfortable performing all job responsibilities on a laptop or computerAble to perform basic technical troubleshooting with work equipmentHighly adaptable to change and thrives in a fast-paced environmentSelf-starter with exceptional attention to detailExcellent time management and organizational skillsAbility to work independently.Ability to multitask in a dynamic environment where priorities change quickly.Willingness and ability to quickly learn business practices, policies and procedures.Ability to work full-time 40 hours a week, with at least 1 evening and 1 weekend day required based on available shifts (shifts to be adjusted seasonally based on demand if needed).Operating day is from 8 : 00am - 8 : 00pm CDT.High-speed Internet access (25 Mbps download, 10 Mbps upload) via wired ethernet connection; no Wi-Fi, Satellite or Cellular Hotspot or Cellular InternetA quiet work environment that promotes focusLocationFully Remote - Based in BrazilAbout NerdyVarsity Tutors Leadership PrinciplesRelentless Focus on CustomersComfort with AmbiguityOwnershipSimplifyIntellectual CuriosityBuild TeamsThink BigInsist on High StandardsBias for ActionBuild TrustGo DeepHave ConvictionDeliver ResultsAre Right, a LotBenefitsCompetitive Hourly Rate ($12 / hr USD)Full-Time Position (40 hours per week)Fully Remote PositionA once-in-a-lifetime opportunity to help transform how the world learnsA fun, collaborative, and team-oriented work environment with plenty of training and a feedback-rich cultureVarsity Tutors is committed to creating a diverse environment and is proud to be an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.#J-*****-Ljbffr

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