Third Party Lounge Manager
Há 5 dias
Job DescriptionWe are seeking a seasoned professional to manage our network of third-party lounges in Latin America.The ideal candidate will have a strong background in partnerships, vendor management, and hospitality operations.They will be responsible for overseeing daily relationship management with third-party lounge partners, ensuring they deliver on service excellence, operational standards, and commercial expectations.The successful candidate will work closely with internal teams and external partners to expand, maintain, and optimize the third-party lounge portfolio across key airport locations.This role requires excellent relationship-building, negotiation, and problem-solving skills, as well as proficiency in data analysis and reporting tools.Key ResponsibilitiesPartnership & Network Management:Manage relationships with third-party lounge partners to ensure delivery on service excellence, operational standards, and commercial expectations.Support onboarding of new partner lounges, including due diligence, contract finalization, and systems integration.Monitor service quality, brand alignment, and operational performance across the 3PL network.Commercial Oversight:Negotiate pricing agreements and renewals with lounge operators.Collaborate with finance and legal teams to ensure contracts reflect service commitments and protect company interests.Track and report on revenue, utilization rates, and partner performance KPIs.Service Excellence & Compliance:Audit and evaluate third-party lounge partners to ensure compliance with agreed service levels and guest experience standards.Provide feedback and guidance to partners on service improvements, customer complaints, and operational efficiency.Cross-Functional Collaboration:Work with product, tech, and marketing teams to ensure accurate lounge listings, guest communications, and booking functionality.Align with customer experience teams on issue escalation processes, service feedback, and brand consistency.Market Development & Expansion:Identify new third-party lounge opportunities in underserved markets or strategic locations.Support expansion of the 3PL network to meet guest demand and strengthen the company's airport hospitality footprint.RequirementsBachelor's degree in hospitality, business, travel management, or a related field.5+ years of experience in partnerships, vendor management, or hospitality operations.Trilingual, English, Portuguese, and Spanish.Strong understanding of the airport lounge or travel services landscape.Excellent relationship-building, negotiation, and problem-solving skills.Proficient in data analysis and reporting tools; able to derive insights from partner performance data.LocationGuarulhos – São Paulo, BR
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Guarulhos, Brasil Plaza Premium Group Tempo inteiroAbout the job Manager, Third-Party Lounges & Partnerships – Central & South America Plaza Premium Group Guarulhos – São Paulo Plaza Premium Group is the global leader in airport lounges and hospitality With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide.From...
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Manager, Third Party Lounges And Partnerships
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Guarulhos, Brasil Plaza Premium Group Tempo inteiroAbout the jobManager, Third-Party Lounges & Partnerships – Central & South AmericaPlaza Premium GroupGuarulhos – São PauloPlaza Premium Group is the global leader in airport lounges and hospitality With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide.From...
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Guarulhos, Brasil Plaza Premium Group Tempo inteiroAbout the job Manager, Third-Party Lounges & Partnerships – Central & South America Plaza Premium Group Guarulhos – São PauloPlaza Premium Groupis the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From...
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Guarulhos, Brasil Plaza Premium Group Tempo inteiroAbout the job Manager, Third-Party Lounges & Partnerships – Central & South America Plaza Premium Group Guarulhos – São PauloPlaza Premium Groupis the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From...
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Manager, Third Party Lounges and Partnerships
1 semana atrás
Guarulhos, Brasil Plaza Premium Group Tempo inteiroAbout the job Manager, Third-Party Lounges & Partnerships – Central & South America Plaza Premium Group Guarulhos – São Paulo Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From...
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Guarulhos, Brasil Plaza Premium Group Tempo inteiroAbout the job Manager, Third-Party Lounges & Partnerships – Central & South America Plaza Premium Group Guarulhos – São Paulo Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From...
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Guarulhos, Brasil Plaza Premium Group Tempo inteiroAbout the job Manager, Third-Party Lounges & Partnerships – Central & South America Plaza Premium Group Guarulhos – São Paulo Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide....
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Guarulhos, Brasil Plaza Premium Group Tempo inteiroAbout the job Manager, Third-Party Lounges & Partnerships – Central & South America Plaza Premium Group Guarulhos – São Paulo Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide....
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Manager, Third Party Lounges and Partnerships
1 semana atrás
Guarulhos, Brasil Plaza Premium Group Tempo inteiroAbout the jobManager, Third-Party Lounges & Partnerships – Central & South AmericaPlaza Premium GroupGuarulhos – São PauloPlaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From...
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Manager, Third Party Lounges And Partnerships
1 semana atrás
Guarulhos, Brasil Plaza Premium Group Tempo inteiroAbout the jobManager, Third-Party Lounges & Partnerships – Central & South AmericaPlaza Premium GroupGuarulhos – São PauloPlaza Premium Groupis the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From...
