Jams Automation Engineer

We are HCLTech, one of the world's largest and fastest growing technology and DSA companies with over 227,000 professionals across 60 countries, driving progress through industry-leading capabilities focused on Digital, Engineering and Cloud.
The driving force behind this work, our people, is a diverse, creative and passionate audience that enables us to continually raise the bar for excellence in our services.
We strive to empower each of our professionals to achieve their best, while also striving to help them find their daily inspiration and become the best version of themselves.
We are looking for a highly talented and self-motivated to join us on our journey to advance the world of technology through innovation and creativity.
This role will be responsible for automating repeatable processes in Sompo's public cloud and on-premise datacenter environments to improve process efficiencies.
This role will be responsible for developing, documenting, maintaining, supporting, and optimizing automation workflows.
Subject matter expertise is required in Microsoft PowerShell scripting.
ROLE RESPONSIBILITIES • Develop, test and validate PowerShell scripts as part of automation workflows and maintain in source control for change management.
• Create and Maintain a Dynamic Inventory of all JAMS Scheduler Jobs.
• Create and maintain a JAMS incident tracker for logging dates and times of all warnings and errors from JAMS Scheduler Jobs as well as escalation and fix details.
• Update Job properties (Schedules, Source Code etc.) as directed by Job owners.
• Proactively review and monitor the health of all JAMS Jobs i.e. daily reviewing output of all jobs.
• Review job failures and take corrective action where possible or escalate to Job owner as necessary.
• Log Service Desk ticket (incident) for all JAMS Scheduler Job failures, provide resolution in collaboration with job owner and maintain incident resolution log\ knowledge base.
• Installation of JAMS Client tools, JAMS software updates and\or reporting tools.
• Liaise with JAMS account representative and Sompo procurement in relation to JAMS Scheduler annual support License renewals.
• Participate in IT projects, responsible for development of automation workflows outlined in the Project Plan and directed by the Project Manager, at whatever level of effort or participation has been defined for them.
• Build, administer, monitor and maintain JAMS Enterprise Scheduler and System Center Orchestrator environments.
• Work with Application team members to evaluate automation workflow needs and requirements.
• Develop integrations between infrastructure systems for data analysis and reporting through REST API calls.
• Maintain JAMS platform, standard operating procedures, perform changes, apply patches, and updates as required.
• Prevent, diagnose, troubleshoot, and resolve automation runbook errors.
• Maintain strict change control of the automation infrastructure.
• Continuously identify and report areas of improvement in the automation arena and implement improvements when approved.
• Contribute to on-going research and evaluation of new technologies.
• Responsible for completing other work requirements or tasks that are requested by IT management when necessary to meet the goals and objectives of the department or company.
• Working continuously on a task until completion to ensure business automation workflows remain available 24/7.
• The ability to multitask while ensuring the highest quality of work is maintained.
• Establishing a good working relationship with customers and other IT groups.
• Be able to work independently within established policies and procedures.
• Perform routine tasks unsupervised.
TECHNICAL QUALIFICATIONS • Excellent technical skills including however not limited to Microsoft Operating systems server 2012-2019 including PowerShell scripting, Microsoft SQL Server 2012-2017, Microsoft Azure including Logic Apps, JSON Scripting, REST API.
• Azure or AWS Certification is desirable.
• Experience with System Center Orchestrator 2012 or later preferred.
• Experience with JAMS Enterprise Manager is highly desirable and preferred.
GENERAL QUALIFICATIONS • Strong background in an Infrastructure environment with a minimum of 5 years' experience.
• Team orientated with the ability to multitask and prioritize workloads.
• Very strong problem solving and analytical skills and is a systemic thinker with an attention to detail.
• Seeks to expand knowledge and experience and is committed to continuous learning.
Why choose us?
We are one of the largest and fastest growing technology companies in the world, with offices in over 60 countries and 224,000 employees Our company is extremely diverse with 165 nationalities represented We offer the opportunity to work with colleagues from all over the world We offer a virtual-first work environment, promoting a good integration between your work and personal life, with real flexibility We are committed to your growth, offering learning and career development opportunities at all levels to help you find your unique brilliance.
We offer comprehensive benefits to all employees We are certified as a "Great Place to Work" and "Top Employer" in 17 countries, and recognized as a "Top Employer" in Brazil specifically, offering a positive work environment that values employee recognition and respect Equality & Opportunity for All Representing 165 nationalities worldwide, we are proud to be an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, religion, sex, color, age, national origin, pregnancy, sexual orientation, disability or genetic information, or any other protected classification, in accordance with federal, state and/or local laws