External Fulfilment

DESCRIPTIONWe are looking for a Strategy and Sales Operations leader for the Brazil External Fulfillment (EF) team to drive long-term business growth. The ideal candidate will be a hands-on, data-driven self-starter with proven leadership experience who can help measure and optimize business operations while influencing strategic decision-making. This role will be crucial in developing business cadences, evolving forecasting models, and translating analytical insights into actionable business recommendations in a rapidly growing environment.The successful candidate must be comfortable working autonomously in an ambiguous, rapidly evolving environment while maintaining a strong focus on customer needs and scalable solutions. This is an individual contributor role that will report to Head of External Fulfilment Leader in BR.Key job responsibilitiesKey Responsibilities:Strategic Planning & Execution:1. Lead annual EF goals recommendations, budgeting, and forecasting processes2. Identify, prioritize, and execute growth opportunities for External Fulfillment channels3. Drive the financial model to support growth strategies4. Design and implement strategic change plans across the sales organization5. Own selection strategy plan for EFAnalytics & Operations:1. Develop and maintain forecasting models, metrics, and dashboards2. Support Generative AI initiatives to unlock data-driven insights3. Provide visibility to senior management on business operations and customer segment performance through metrics and dashboards4. Create scalable solutions for new initiatives while maintaining customer focusCross-functional Leadership:1. Build deep understanding of EF processes, tools, data, and team dynamics2. Drive sales organization readiness, including selection planning and investment guidance3. Collaborate with internal stakeholders to incubate and implement new programs4. Partner with BR 3P field sales teams on strategic initiatives5. Identify operational gaps and lead high-impact improvement projectsBASIC QUALIFICATIONS- Experience using Microsoft Excel to manipulate and analyze data- Bachelor's degree or equivalent- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- English and Portuguese proficiency