Chief Jira Configuration Manager

Job Summary:\We are seeking an expert Jira Architect to lead a high-impact project focused on the strategic redesign and implementation of a Configuration Management Database (CMDB) within the Jira Service Management (JSM) ecosystem.This project requires a hands-on technical consultant capable of architecting the future state of the configuration management practice, enhancing operational stability, and reinforcing the organization's security posture.\The ideal candidate will have a solid understanding of ITIL principles, particularly Service Asset and Configuration Management (SACM), and demonstrated experience integrating external data sources into CMDB via REST APIs and iPaaS platforms.\This is a high-visibility consulting engagement where your work will directly influence the client's operational maturity and IT best practices.The consultant will have autonomy and ownership to design and deliver a foundational data architecture that enhances scalability, security, and reliability across the organization.\Key Responsibilities:\Conduct a comprehensive diagnostic of the existing JSM Assets environment to establish a baseline.\Identify data quality issues, architectural limitations, and process gaps.\Engage with key stakeholders (application owners, infrastructure, and security teams) to define essential CMDB use cases.\This project is divided into four phases: CMDB Audit & Maturity Assessment, Future-State Architecture & Governance Design, Implementation & Integration, and Enablement & Handover.\Requirements:\Minimum 8+ years in IT Infrastructure or related fields, with at least 4 years focused on CMDB architecture, design, and governance.\Advanced, hands-on expertise with Jira Service Management (Assets), including schema architecture, imports, and complex IQL configuration.\Proven experience leading end-to-end CMDB implementation or redesign projects as the primary technical architect.\The successful candidate will be able to demonstrate their expertise through their portfolio and provide examples of previous work.