It Technical Customer Support Specialist

Há 12 horas


Ituiutaba, Brasil Bebeetechnical Tempo inteiro

A Day in the Life: The RoleUtilize active listening and emotional intelligence to handle customer interactions effectively.Troubleshoot business and operational issues related to Warehouse Management Systems (WMS) and ancillary software.Identify issues, quantify their impact, and provide supporting data for escalated cases involving ERP vendors or third-party providers.Manage WMS environments, migrate configurations between environments efficiently.Support continuous improvement of monitoring cloud solutions and optimize SQL performance through index tuning and query optimization techniques.p Customer Satisfaction Score,,



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