Senior Key Account Manager

Momentum is a local, family-oriented and employee-centered company.Our energetic and entrepreneurial spirit has resulted in numerous leadership awards across the Landstar agent network during the last 20 years.Our employees and their welfare are important to the success of our company.Every employee is considered a vital part of our team.Our success is based on recognizing the skills and efforts of each employee.That's why we take every opportunity to reward and celebrate our employees.Our policy is to work with all members of our team in a fair and friendly manner and to treat each team member with dignity and respect.The Senior Key Account Manager plays a pivotal role in developing, expanding, and sustaining long-term relationships with Momentum's most strategic customers.This individual is responsible for driving significant revenue growth within key accounts—with typical revenue portfolios ranging from $50M to $100M—and for acquiring new, high-value customers that align with Momentum's and Landstar's strategic objectives.The Senior Key Account Manager serves as a trusted advisor, proactively engaging decision-makers to promote Momentum's operational expertise and Landstar's full suite of transportation and logistics solutions.This role requires exceptional relationship management, sales acumen, and cross-functional collaboration to ensure the successful delivery of tailored logistics solutions.The position reports directly to the Director of Key Account Sales.Essential Duties and ResponsibilitiesDrive Account Growth: Expand existing services and introduce new solutions across assigned key accounts.New Business Development: Aggressively pursue and convert warm, high-potential leads into long-term customers.Customer Engagement: Conduct face-to-face meetings, lead proposal presentations, negotiate terms, and close new business.Strategic Relationship Management: Build and maintain multi-level relationships—from operations through executive leadership—within customer organizations.Performance Achievement: Meet or exceed key performance metrics, including revenue, volume, and gross margin goals.Pricing & Profitability: Collaborate with pricing and operations teams to develop winning rate quotes that meet internal profitability standards.Operational Collaboration: Partner closely with internal teams to address service or billing issues, ensuring prompt and effective resolution.Contract Oversight: Manage customer contracts, renewals, and service agreements in alignment with company policies.Sales Planning: Develop annual account plans and budgets that reflect strategic growth and profitability targets.CRM & Reporting: Maintain accurate, up-to-date records of sales activities, opportunities, and customer communications within the CRM system.Financial Analysis: Review and analyze account financials to identify trends, opportunities, and strategies for profit improvement.Executive Presentations: Prepare professional, data-driven PowerPoint presentations for new customer introductions, service proposals, and quarterly business reviews.Strategic Alignment: Partner with the Director of Key Account Sales to ensure consistency with departmental and company business plans.Customer Events: Host customer appreciation events and represent Momentum and Landstar at industry functions.Market Intelligence: Stay informed on market conditions, competitor activity, and emerging logistics trends to anticipate customer needs.Travel: Approximately 2–3 trips per month.Other duties as assigned.Required Skills:Demonstrated success in meeting and exceeding sales goalsStrong ability to build strategic relationships and secure new businessOutstanding communication, presentation, and interpersonal skillsHigh emotional intelligence with the ability to manage conflict and influence stakeholdersStrong multitasking, prioritization, and time management skillsCreative, strategic thinker with a growth mindsetAdept at negotiating and collaborating across internal and external teamsProficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM platformsWillingness to travel up to 50% of each monthFluent in English (bilingual proficiency is a plus)Education and Experience:Bachelor's degree in Business Administration, Sales, Marketing, Supply Chain, or a related field required; a graduate degree is a plus10+ years of experience in Transportation, Logistics, or Supply Chain Management preferred5+ years of experience developing and closing complex key account relationships, with a proven record of successExperience in operational environments is a plusWe are one of the Top Workplaces in Jacksonville of ****Check us out on GlassdoorWhy work with us?Health InsuranceVision InsuranceEmployer provided Basic Life & AD&DEmployer provided Long Term DisabilityAncillary BenefitsShort Term DisabilityCritical IllnessPet InsuranceAccidentHospital IndemnityLegalPaid Time Off – Vacation and SickPaid HolidaysNew Year's DayMemorial DayIndependence DayLabor DayThanksgiving DayChristmas Day401(k) Retirement account with a company matchHealth Savings Account (HSA)Onsite Gym (Free to employees)Employee Assistance Program (EAP)Countless workplace recognition and perksEmployee of the Year AwardsEmployee of the Quarter AwardsEmployee of the Month AwardsSTARz Employee Recognition Program and AwardsEmployee Lunch-and-LearnsRecognition for our VeteransCommunity Giving throughout the yearRecycling initiatives and Sustainability programsWellness program clubs and challengesEmployee team-building outingsNumerous parties/luncheons throughout the yearCasual dress codeRecognized as one of Jacksonville Business Journal's BEST PLACES TO WORK 5 TimesTop Workplaces of **** presented by the Florida Times-Union#J-*****-Ljbffr