Qa Manager

For over 15 years, ArcTouch has created lovable apps, websites, and connected experiences for world-class companies, leading brands, and innovative startups.
See some of our work.Since launching our first app in 2009, we've followed these core beliefs:Create lovable products, the perfect blend of something useful and delightful that forges meaningful connections with users.Be a lovable company where amazing teams of diverse individuals collaborate every day to create something we can be proud of.If you're passionate about building lovable products, we want you to join us
We are looking for someone passionate about developing people who understands that delivering high-quality projects to our clients is a direct result of investing in the well-being, skill-building, and professional growth of their team.
You will cultivate an environment where talent flourishes, collaboration is maximized, and impact is real.
If you find fulfillment in seeing your team shine and evolve, we really want to meet you.Our culture is built on Ownership, Commitment, Collaboration, and Inclusivity.
We value autonomy, continuous learning, and an environment where innovation thrives.Build, develop, and lead a highly engaged and performing team.Conduct regular one-on-one meetings to discuss career progression and performance, providing continuous and constructive feedback, and championing your team's successes.Lead formal performance reviews and advocate for your team's compensation and promotion recommendations.Cultivate an inclusive, collaborative, and psychologically safe environment.Mediate interpersonal conflicts, organize team-building activities, and ensure your team members feel connected to our company's culture and values.Assess your team's skills, identify gaps, and collaborate with the People Team on hiring and training initiatives.Support technical candidate assessment and the recruitment process.Manage team capacity and forecast future hiring needs to support our project pipeline.In partnership with Product and Account Managers, align resource allocation with project priorities and career development.Translate strategic objectives into actionable plans for your team, ensuring they understand their responsibilities.Monitor workloads, address and resolve blockers, and ensure the team adheres to best practices and standards.Facilitate communication within your team and with stakeholders.Report on key team metrics to leadership.On a typical day with us, you will:Engage in meaningful 1:1 conversations, understanding individual needs and aspirations.Collaborate with Project Managers and Tech Leads to optimize team performance and resolve emerging challenges.Analyze team metrics to identify trends and propose improvements for team health and productivity.Facilitate team discussions, ensuring everyone feels heard and contributes to a positive, productive environment.Support onboarding new talent, ensuring they feel welcomed and integrated into our culture.Contribute to a culture of continuous feedback, fostering growth and learning.Health, dental and life insurancesMental Health ProgramSESC partnershipExtended maternity, paternity and adopting LeavesFlexible benefits: choose the ones that best fits your current needs - wellness, courses, events, child care and much more
Flexible hoursREMOTE WORK: This position is remote and available for candidates based in Brazil only.Why work for us?
Simple: We love what we do.ArcTouch is an Equal Opportunity Employer (EOE).
Applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity and gender expression, disability or veteran status.Apply for this jobFirst Name (required)Last Name (required)Email (required)PhoneResume/CV(file types: pdf, doc, docx, txt, rtf)LinkedIn URL (required)How did you hear about this job?
(required)Do you live in Brazil?
(required)Are you a person living with disability?
(select all that apply) (required)Do you have experience with people management?
(required)Have you regularly conducted formal performance reviews and one-on-one meetings with your direct reports?
(required)Do you have experience in guiding team members\' career development and advocating for their compensation/promotions?
(required)Have you been responsible for assessing team skills, identifying gaps, and participating in hiring/training initiatives?
(required)Do you have experience managing team capacity, workload, and resolving blockers to ensure project delivery?
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