Customer Support Professional

Há 2 dias


Salvador, Brasil Bebeetechnical Tempo inteiro

Customer Support Professional RoleWe are looking for a skilled Customer Support Professional to provide fast and useful technical assistance on our applications, answering technical queries on application issues and offering advice to solve them.Serve as the primary point of contact for customers seeking technical assistance over the phone, email or customer service desk tools.Perform remote troubleshooting through diagnostic techniques and pertinent questions to identify the root cause of the issue.Determine the best solution based on the issue and details provided by customers, ensuring timely resolution and customer satisfaction.Key Skills:Excellent communication and interpersonal skillsStrong analytical and problem-solving skillsAbility to work in a fast-paced environmentFamiliarity with diagnostic techniques and troubleshooting methodsThis role offers a great opportunity to grow your career and make a real difference in our customers' lives.If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply.Benefits include: A competitive salary and benefits packageOngoing training and development opportunitiesA collaborative and dynamic work environment



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